- Lumen (Olympia, WA)
- …the world and shape the future. **The Role** We are seeking a strategic, customer -obsessed Director of Omnichannel Customer Experience & AI-Enabled Support ... / chat / API), and AI powered automations that enable channel transitions that maintain customer context for seamless channel switching. + Lead… more
- Meta (Seattle, WA)
- …innovation 27. Proven track record of developing and implementing successful omni - channel strategies that drive business growth and customer loyalty 28. ... Rigor: Data-driven operator who can drive flawless execution **Required Skills:** Director , Reality Labs Sales Channel Enablement Responsibilities: 1. Develop… more
- Microsoft Corporation (Redmond, WA)
- …data assets to enhance journey orchestration, enabling effective and precise cross- channel customer engagement. Translate business requirements into technical ... ensure the accuracy, security, and actionability of data, enabling effective multi- channel marketing, media campaign optimization, and seamless customer journey… more