- Target (Marysville, WA)
- …build and develop skills for a** **career. The role of a Service and** ** Engagement Team Leader can provide you with the** **skills and experience of** ... and retaining talent **As a** ** Service and Engagement Team Leader , no** **two...to know to be a** ** Service and Engagement ** ** Team ** ** Lead ** **er** **.**… more
- Target (Yakima, WA)
- …development conversations throughout the critical touch points within Service and Engagement Team leader career path + Personalize recognition and ... career. The role of a Service & Engagement Executive Team Leader can...Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same… more
- Amazon (Seattle, WA)
- Description The Data Scientist in NLP within Customer Engagement Tech, Self- Service and Automation team will work on the research, design, and implementation ... quality and style of the conversational model. Key job responsibilities - Lead the development of LLM-based chatbots and conversational AI systems for customer… more
- YMCA of Greater Seattle (Shoreline, WA)
- …and completes reports for financial transactions. + Provides guidance/mentoring to Member Engagement team as needed. + Circulates throughout the building to ... an on-site position We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members… more
- Amazon (WA)
- Description The Customer Engagement Technology (CET) organization powers customer service by developing elegant customer and CS Associate (CSA) facing products ... globally. These products offer effortless self- service and automation solutions to our customers. If customers...We are seeking a ML (Machine Learning) Quality Process Lead , who are fluent in Portuguese and English, to… more
- Amazon (Seattle, WA)
- …features A day in the life Meet with the Service Teams and Developer teams, lead Service team engagement , actively participate in the strategy for ... Description Join our team as a Sr. Technical Curriculum Architect in...Stakeholder Management: Drive trusted and collaborative partnerships with AWS service and domain leadership teams through structured engagement… more
- Amazon (Seattle, WA)
- Description We're Amazon's Customer Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is ... are seeking a customer-focused Director of Software Development to lead the vision and development of innovative self- service...immediate impact to our customers. Key job responsibilities * Lead a team of software developers &… more
- Deloitte (Seattle, WA)
- As a Manager in our Engagement Consultation team , you'll be on the cutting edge of regulatory compliance, focusing on auditor independence rules and their ... with regulations. If this sounds exciting, then our ICN Engagement Consultation team may be the right... lines. You'll also interact with leadership, such as Lead Client Service Partners, Professional Practice Directors,… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service 's (ACS) text-based AI initiatives. In this role, you will spearhead the ... AI-powered tools for Amazon Associates. Key job responsibilities * Lead the development of CS large language model foundations...for conversational AI, you will shape innovations in customer service automation with visibility at the S- Team … more
- Logitech (Olympia, WA)
- …way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue ... the fiscal year, this role will drive personalized customer journeys, optimize engagement strategies, and align with Marketing and Commercial teams to meet ambitious… more
- Capgemini (Seattle, WA)
- … that values collaboration, innovation, and excellence. **JobDescription: Engagement Manager** **Capgemini- Hi-Tech Industry** **Directhiring with benefits** ... About Capgemini: Capgemini is a global leader in consulting, technology services, and digital transformation....**Location:Redmond, WA (PST hours)** **RoleOverview:** As an Engagement Manager at Capgemini, you will be responsible for… more
- Amazon (Seattle, WA)
- …is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you ... to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer ... learning (ML) technology, we strive to predict and resolve customer issues through self- service and automation solutions. The CET Science team leads AI and… more
- Lumen (Olympia, WA)
- …Executive business priorities + Escalate internally for Executive, Business Unit, Segment Leader , Account Team for alignment to customer objectives + Identify ... the future. **The Role** Accountable and experienced deployment for all aspects of the engagement as the single point of deal quality, governance and cadence for the… more
- Amazon (Seattle, WA)
- Description AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in ... developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand...customer's mission objectives and define project goals. You will lead peers, small teams, or groups of teams made… more
- Target (Issaquah, WA)
- …close skill gaps through development, coaching and team interactions. + With direct leader guidance, develop, coach, and lead a team of consultants who ... for a career. The role of a Specialty Sales Team Leader can provide you with the**...to support business priorities and deliver sales goals + Lead multiple businesses balancing team member expertise… more
- YMCA of Greater Seattle (Shoreline, WA)
- …are running smoothly, overseeing the hiring, training, and scheduling of the member engagement team of staff and volunteers and assist in leading staff ... are excited by the prospect of helping develop and lead our Member Engagement staff. This position...This position will serve on an engaging and dynamic team , playing a key role in ensuring that the… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, building, ... Ontology, and Natural Language Processing (NLP) to improve customer service associate and customer experiences. As an Ontologist, you... team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement… more
- Amazon (Seattle, WA)
- …Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We are responsible for the end-to-end process of defining, building, ... complex data challenges. You will analyze our extensive customer service interaction dataset using advanced econometric methods to develop... team The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement… more
- Amazon (Seattle, WA)
- …across Amazon's global customer service operations. In this role, you will lead a team of designers to create next-generation experiences, overseeing the ... to be Earth's most customer-centric company. The Amazon Customer Service UX Studio is key to that mission, defining...support. We are seeking a UX Design Manager to lead our team in reimagining the suite… more