- State of Minnesota (St. Paul, MN)
- **Working Title: Lead - Contact Center /Triage Unit** **Job Class: Human Services Program Representative 1** **Agency: Human Services Dept** + **Job ID** : 77800 ... to the following: . Under limited supervision, responsible for ensuring the team of Contact Center /Triages are performing against Contact Center /Triage… more
- The Cigna Group (Bloomington, MN)
- …for growth and change as this technology stack and business evolve: + Contact Center Platforms, Routing , Self-Service, Conversational AI, Workforce ... and programs + BS or MS in Computer Science, Management Information Systems , Business Administration, or other related field is required. + Agile Certification… more
- Black & Veatch (Bloomington, MN)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... + May define work assignments and maintain schedules. + May program control systems or participate in other plant start-up activities associated with a specialized… more
- Marriott (St. Paul, MN)
- …technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate ... selected vendor partners on the find, build and delivery of designated Contact Center Technologies. A successful candidate possesses knowledge and experience,… more
- Agiliti Health (Eden Prairie, MN)
- …order process. **PRIMARY OBJECTIVES AND RESPONSIBILITIES** + Provides comprehensive corporate contact with customers by utilizing an in‐depth product and company ... site. + Maintains comprehensible records of all customer interactions in call center databases. + Maintains accurate customer data by updating system information. +… more
- Humana (St. Paul, MN)
- …Crave new challenges and solving complex customer challenges using the latest in contact center technologies? As a Senior Cloud Voice Engineer at Humana, ... technologies to create amazing, customer-focused experiences. Come help us re-imagine our contact center solutions to provide world-class, best of breed… more