- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- DCCA (Ellicott City, MD)
- Help Desk Analyst Location Ellicott City, MD Job Code 2297 # of Openings 1 Apply Now ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Analyst Candidate must have or be willing to obtain a… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a ** Help Desk Analyst (Tier 1)** . This is an exciting opportunity to ... the **Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone,… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- CACI International (Ashburn, VA)
- …* * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... applications, and network connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user accounts for network and… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …equivalency certificate and two additional years of experience responding to and resolving help desk calls from users of computers, or operating computer ... Business Analyst (DOT IT Functional Analyst Lead)...the required education. 2. Experience responding to and resolving help desk calls from users of computers,… more
- American Institutes for Research (Washington, DC)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Functional Analyst Advisor you will help ensure today is safe and tomorrow is smarter. ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Functional Analyst Advisor Seize your opportunity to make a personal impact as a… more
- OCT Consulting, LLC (Washington, DC)
- …Support training system of record end-user course registration needs, including guidance and user Help Desk response for which courses to take (for all above ... Journeyman Workforce Analyst (15.18) OCT Consulting, LLC is an SBA-certified,...professional certification career development needs, including guidance and user Help Desk support for documenting experience, education… more
- Serco (Washington, DC)
- …critical mission. Serco supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the Case Manager/Program Managers/Team ... Lead for various Foreign Military Sales (FMS) programs for our customer. The Military Analyst will assist the Case Manager in analyzing and managing all aspects of… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Serco (Washington, DC)
- …hybrid work schedule is allowed. Serco is seeking a Fleet Intro Training Analyst to support our Readiness and Acquisition division with planning, developing, and ... existing and future Navy surface training systems. The Fleet Intro Training Analyst will provide analytic and administrative support during the new construction and… more
- Serco (Arlington, VA)
- **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team of subject matter experts delivering innovative, leading-edge ... reside in the National Capital Area. The Operations Research Analyst will report to the Director for Analytics, Cyber,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more