- Cayuse Holdings (Washington, DC)
- …of today's competitive landscape and unlock new opportunities for growth and innovation. The IT Service Desk Supervisor provides customer service ... A+, ITIL, Microsoft Certified Professional) + Service Desk or Customer Service experience. + Experience with ServiceNow IT Service Management System… more
- SAIC (Sterling, VA)
- **Description** SAIC is seeking a Service Desk Supervisor . This role will be primarily remote, but will require occasional attendance onsite in Sterling, ... and Border Protection (CBP) ITI Program supporting team members across the United States. Service Desk Supervisor is responsible for managing the Help … more
- Nexstar Media Group (Washington, DC)
- Nexstar Media Inc. has an immediate opening for an experienced Assignment Desk Supervisor who loves the chase of breaking news in one of the nation's most ... in stories throughout the shift + Supervise and manage schedules of assignment desk personnel + Supervise and manage schedules of news photographers + Assign… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...working with external clients in the Managed Services or IT Services industry. + Stellar written/verbal communication and customer… more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... Ensures an efficient guest registration, check out and telephone service . Ensures front desk agents are completed in accordance to established policies and… more
- Hilton (Mclean, VA)
- …support of sustainability, supplier diversity, and responsible sourcing goals\. As a Analyst HSMx Service Desk , you will support the team in partnering with all ... services\. On the HSM team reporting to Director HSMx Service Desk , you will be the first...will be like:** + Uncover trends and partner with supervisor on creation and enhancement of self\- service … more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: GUEST SERVICE REP SUPERVISOR (FULL TIME) - ELIGIBLE FOR $1,500 SIGN ON BONUS Location: United States-District of Columbia-Washington Job Number: 240001YB ... implement correction actions. Duties and Responsibilities: Responsible for Navy Lodge front desk operations to include lobby appearance guest service office… more
- Export-Import Bank of the United States (Washington, DC)
- …and schedules work to be accomplished by the contractors who configure computers, IT devices (eg, printers, scanners, mobile devices, desk phones, etc.); ensures ... a Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) for IT Help Desk , End-User Support, Asset Management, Experience in Network,… more
- US Army Military District of Washington (Fort Mcnair, DC)
- Summary About the Position: Serve as a Supervisor of the Help Desk personnel; responsible for managing the activities of Information Technology ( IT ) ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more
- ABBTECH Professional Resources, Inc. (Wheaton, MD)
- …to be an IT /Telecom Support Specialist II. Reporting directly to the IT /Telecom Support Supervisor , the IT /Telecom Support Specialist II will provide ... and troubleshooting, and Microsoft application support. **Essential Functions** + In Help Desk support, the IT Support Specialist acknowledges assigned Help … more
- Sage Hospitality Group (Washington, DC)
- …School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in ... service . + Control cash transactions at the front desk and maintain complete responsibility for personal bank as...that will help them provide our guests with quality service . Make sure all Front Desk Associates… more
- Navy Exchange Services (NEX) (Bethesda, MD)
- …may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will ... Title: GUEST SERVICE REPRESENTATIVE II (PART TIME- OVER NIGHT) Location:...immediate attention. Duties and Responsibilities: Responsible for all Front Desk Operations Assists guests in person via email social… more
- System One (Chantilly, VA)
- …Word) + MS Project (nice to have, but not a deal-breaker) + Familiar with Remedy IT Service Management System (nice to have, but not a deal-breaker) + Basic ... Desk statistics. The BA will be the first-line supervisor for the Help Desk , take those...oversight System One, and its subsidiaries including Joule, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are… more
- American Public Power Association (Arlington, VA)
- …and the option for telework is available after 2 months of employment (with supervisor approval). General IT Management: + Collaborate with senior leadership in ... (APPA) is looking for aSenior Director, Information Technologyto lead association's overall IT strategy to implement secure systems that scale for future growth and… more
- Leidos (Washington, DC)
- …**Preferred Qualifications:** + Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to ... assigned by the Site Lead. + Interact daily with supervisor , peers, and customers and provide polite and friendly...IT hardware troubleshooting skills. + Experience with Microsoft Service Manager ticketing system. + Current DoD IAT at… more
- SAIC (Washington, DC)
- …degree & 6+ years of experience OR Bachelor's degree & 2+ years of Help/ Service Desk experience (preferably in a DoD environment). Additional training, technical ... within agreed upon Service Level Agreement parameters. + Interacts daily with supervisor , peer groups and customers in order to manage work flow in timely and… more
- ProSphere Tek (Washington, DC)
- …of actions taken. **Minimum Requirements** + 4-6 years of practical work experience providing general IT support / Help Desk Tiers 2. + 5 years supporting PCs + ... Systems International (PSI) company, is seeking a Desktop Technician. Provide routine IT customer support in both administrative and technical areas including user… more
- Leader Communications Inc. (Washington, DC)
- …with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) ... Program Managers + Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL)… more
- ProSphere Tek (Landover, MD)
- …federal government client(s) strongly preferred. + 1-2 years of practical work experience providing general IT support / Help Desk Tiers 1 and 2 + 1-2 years of ... PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer support in both administrative and technical areas including user… more
- Nuclear Regulatory Commission (Rockville, MD)
- …endpoints/services. Supports operations of associated infrastructure, applications, and customer service / support desk . Develops, evaluates, updates and ... is located in The Office of the Chief Information Officer (OCIO), IT Services, Development & Operations Division (SDOD), Enterprise Applications and Platforms… more