- WESCO (Milford, MA)
- As a Senior Representative - Customer Service , you will respond to customer inquiries by telephone or e-mail to provide inquiry and/or problem ... solution or requested information to the customer . You will analyze a customer 's service needs and refer to other service or technical departments for… more
- Eversource Energy (Westwood, MA)
- …Manager\. This position may also receive direction, training and coaching from a Senior Customer Service Representative \. **WORKING CONDITIONS** Works ... is to insure timely resolution of customer inquiries\. The Customer Service Representative is responsible for preparing and maintaining any necessary… more
- Wolters Kluwer (Boston, MA)
- …to technical support (eg, download issues); escalating customer complaints to a senior customer service representative or manager; providing detailed ... The Customer Service Representative for Wolters Kluwer Health (WKH) UpToDate Inc. is responsible for providing exceptional customer service to… more
- Highmark Health (Boston, MA)
- …regardless of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Eaton Corporation (Franklin, MA)
- Eaton's ES AMER ESS division is currently seeking a Senior Field Service Representative . The expected annual salary range for this role is $90,562 - $132,825 ... Service & Systems Division is seeking a Senior Field Service Representative to...training, and skill and knowledge exams -Submit to periodic customer required background and drug screenings -Must have the… more
- Wolters Kluwer (Boston, MA)
- …find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** Senior Inside Sales Representative role offers growth potential ... remotely, and amazing benefits. **What You'll be Doing:** The Senior Inside Sales Representative is a quota-carrying...to effectively serve assigned book of accounts + Assists Service with escalated customer issues, as needed… more
- Children's Hospital Boston (Boston, MA)
- …The Senior Patient Experience Representative will be responsible for: + Customer Service : + Demonstrating positive and effective customer service ... activity to ensure the best possible patient experience. + Assisting with resolving customer service and scheduling issues. + Responding to patients' concerns… more
- Wolters Kluwer (Boston, MA)
- … customer usage and renewal of Lippincott Solutions products, providing exceptional customer service that maintains or increases current customer ... * Ensures optimal onboarding of new customers by coordinating set up between customer service and customer to verify product configuration meets customer… more
- Children's Hospital Boston (Boston, MA)
- …responsible for: + Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with referring ... activity to ensure the best possible patient experience + Assisting with resolving customer service and scheduling issues + Responding to patient needs and… more
- Pearson (Boston, MA)
- ** Senior Direct Sales Representative ** Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of ... about our training solutions. + Grow and maintain new business; provide exemplary service to existing clients. + Articulate the Pearson VUE values and services. +… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... support functions as directed by the contractor site lead and/or the Senior Security Representative + Review, track, and monitor security clearance… more
- Iron Mountain (Boston, MA)
- …offerings through online courses, self-study and interactive assessments. + Partner with customer service , operations and the internal sales team to ensure ... let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position... - Digital SMB drives the highest levels of customer centricity to enable IRM customers to achieve their… more
- Global Resource Solutions (Hanscom AFB, MA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... detail orientated, and talented individual for the position of Program Security Representative I. Job Description: Summary: The Program Security Representative 's… more
- Dynatrace (Waltham, MA)
- …a CRM preferred, specifically Salesforce.com + High level of commitment to exceptional customer service and relationship build. + Strong written and verbal ... ensure flawless digital experiences. **Job Description** The Sales Development Representative is responsible for identifying and qualifying sales opportunities for… more
- Commonwealth Care Alliance (Boston, MA)
- …+ Three plus years + Must have experience providing customer -focused service /activities; experience independently problem-solving by referencing information ... care, for providers on behalf of members of the Senior Care Options (SCO) and One Care Programs. The...Options (SCO) and One Care Programs. The Provider Services Representative (PSR) position is responsible for providing accurate, prompt,… more
- Iron Mountain (Boston, MA)
- …customer decision maker(s) to structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions, FBR ... SLA as appropriate. + May be required to perform customer needs and service analysis, make recommendations...targets. + Ability to develop, maintain and present to senior level management within their customer base.… more
- Forrester (Cambridge, MA)
- …CRM system, event mobile app, and other technologies to support event customer service , attendee registration and reconciliation, onsite experience, and activity ... related product specialist or in an inside sales and/or customer service field. + History of prioritizing...high-level relationship skills, with confidence to hold conversations with senior -level executives via email and phone. + The ability… more
- Harvard University (Cambridge, MA)
- …you to apply. Harvard FCU values employees with a willingness to learn. + Proven customer service skills and the ability to problem solve. + Outgoing personality ... and counsels members with specific requests or refers to Senior Member Service Department or Manager as...employee with outstanding communications skills and a passion for customer service ! Our ideal candidate will focus… more
- Highmark Health (Boston, MA)
- …(2) years of progressive experience in sales or four (4) years of experience in customer service . * PA insurance agent license or acquire license within sixty ... (60) days of hire. Preferred * BA/BS Degree * Customer service experience * Telephonic sales experience...Spanish) * Experience within an insurance, healthcare, HMO or Senior Services environment * Proficiency with MS Office applications… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards * Participates in departmental and/or interdepartmental quality ... direction of the Manager, Finance Planning & Analysis, the Senior Financial Analyst supports the usage and maintenance of...for System Services review 8) Attend meetings as a representative of Finance as requested by operational management and… more