- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- TEKsystems (Allen Park, MI)
- …+ Google IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT ... Help Desk skill, which will allow you...Help Desk skill, which will allow you to start your...required 1-month training portion. The company provides solutions that help our 1,500 electric and telephone members bring all… more
- TEKsystems (Livonia, MI)
- … keep the call volume manageable. Shift is M-F 8am - 5pm Skills: Service desk , Help desk , Customer service, Servicenow, Phone support, Troubleshooting Top ... Skills Details: Service desk , Help desk ,Customer service,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications: Customer service skills,… more
- G-TECH Services, Inc. (Detroit, MI)
- …A brief description of the project or initiative. Include: * Work on the pharmacy help desk grievance team. * Responsible for data entry and triage of grievances ... to coordinators * Able to update Excel Spreadsheet for leadership review * Other duties as needed Top 3 Required Skills/Experience - - The most important must-have skills. Include: * Retail Pharmacy experience - at least 2 years * Strong computer skills… more