- Prime Therapeutics (Boston, MA)
- …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
- Concentrix (Providence, RI)
- …," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...for you! As a remote Customer Service Representative, you'll join an… more
- PPL Corporation (Cumberland, RI)
- …payment transactions and self-serve paperless opportunities + Triage and appropriately escalate customer issues for resolution + Maintain an updated knowledge of ... and self-serve paperless opportunities + Triage and appropriately escalate customer issues for resolution + Maintain an...their needs + Perform other related duties as assigned Remote Work The company reserves the right to determine… more
- Wolters Kluwer (Boston, MA)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- SitusAMC (Providence, RI)
- …production environments. Receives, validates, and routes software defects internally for resolution . Provides training to both clients and internal team members. ... activities as may be assigned by your manager. Qualifications/ Requirements: + Associate degree or equivalent from two-year college or technical school and one-year… more
- Sumitomo Pharma (Boston, MA)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Children's Hospital Boston (Boston, MA)
- 82493BRJob Posting Title:Digital Health Customer Service Rep II (Digital Health Services)Department:Information Services- Customer ... + Assists with training of new and existing Digital Health Customer Service Representative I(s) on the Digital Health technologies, functionality, policies… more
- Zurich NA (Boston, MA)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Center For Health Information And Analysis (Boston, MA)
- …flexible, collaborative environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our vibrant Boston ... Support Engineer you will have the opportunity to: Ensure Customer Satisfaction: Inform end users on the status of...and Director of IT Operations. Provide user-friendly, on-site, or remote support to all CHIA users. Facilitate User Onboarding… more
- Cayuse Holdings (Boston, MA)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Canon USA & Affiliates (Boston, MA)
- …supervision, assist in the sales process through product demonstrations and customer interactions to achieve regional and corporate sales/marketing goals. Provide ... ongoing customer support through product installations, upgrades, phone support and...interactions with customers and employees. **RESPONSIBILITIES** This is a remote , field based role that includes travel. The ideal… more
- Datavant (Boston, MA)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Boston, MA)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Zurich NA (Boston, MA)
- …hybrid work schedule from our Parsippany or Boston offices, or a fully remote setup based in one of the following states: Connecticut, Delaware, Maine, ... in the most efficient, effective way while delivering a customer -centric claims service. In this role you will be...within the coverage. + Work to have a timely resolution to claims by developing case strategy; developing a… more
- Highmark Health (Boston, MA)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Zurich NA (Boston, MA)
- …supporting our New York Labor Law team. If you're passionate about delivering customer focused solutions and driving claims excellence, this is your opportunity to ... claims with an emphasis on litigated construction claims, from inception to resolution . + Collaborate with your colleagues to drive best practices and optimal… more
- GovCIO (Boston, MA)
- …Administrator, tomanage, maintain, deploy, troubleshoot and support servers for a mixed customer environment This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** This position is for a Senior...maintain, deploy, troubleshoot and support servers for a mixed customer environment. This position will plan, execute and implement… more
- Beth Israel Lahey Health (Milton, MA)
- …a variety of functions to support an accurate, safe, and customer -focused registration process, either electronically, telephonically or in person. The Patient ... patient questions and requests accurately and efficiently, ideally with first-call resolution , or by making appropriate referrals to other departments, based on… more
- Highmark Health (Boston, MA)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... at basic to moderate levels of complexity + Excellent customer service skills + Uses critical thinking skills for...years of relevant work experience in lieu of an Associate 's Degree **Preferred** + Bachelor's degree in Computer Science,… more
- WellSense (Boston, MA)
- …treatment and community resources.** Our Investment in You: . Full-time remote work . Competitive salaries . Excellent benefits **Key Functions/Responsibilities:** + ... and external agencies to ensure timely access to services and resolution of service-related issues.** + **Maintain accurate and timely documentation within… more