- Novo Nordisk Inc. (Boston, MA)
- …area business plans related to the delivery-of-care structure, customer identification/prioritization, competitive environment, legislation, success ... of Commercial, Medicaid and Medicare medical and prescription benefit plans. Customer channels and specific customers include strategic, regional and local health… more
- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Trustmark (Boston, MA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- American Express Global Business Travel (Boston, MA)
- …sourcing activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr . Customer Experience Manager to join our consulting team ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...to present and communicate well in all scenarios. This Sr . Customer Experience Manager role… more
- Microsoft Corporation (Boston, MA)
- As a ** Sr . Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in ... This is an exciting role that will help fuel customer success through your leadership with business,...internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable… more
- Amazon (Boston, MA)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- CBRE (Boston, MA)
- Sr Program Manager Job ID 171278 Posted 20-Jun-2024 Service line Advisory Segment Role type Full-time Areas of Interest Consulting Location(s) Remote - US - ... career with CBRE?** **About The Role:** As a CBRE Sr Program Manager , you will manage a...values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is looking for a Sr . Program & Compliance Manager to join our business team in location-flexible. This position is an exciting ... to use their expertise to help us build a customer experience that meets Chewy's high bar in a...of a new business. The position will report to Sr . Director of Chewy Insurance and have a dotted… more
- J&J Family of Companies (Boston, MA)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- Lumen (Boston, MA)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- UKG (Ultimate Kronos Group) (Boston, MA)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
- ThermoFisher Scientific (Franklin, MA)
- …sure our food is safe, and helping find cures for cancer. **Position Summary:** The Sr . Manager R&D Material Scientist The R&D manager will be responsible ... and collaboration of SUD R&D with internal and external collaborators. The manager will manage global organization and drive toward large initiatives consistent with… more
- Amazon (Boston, MA)
- …is possible when you build on AWS. At AWS, security is our top priority. As a Sr . Product Marketing Manager for Security, you will be part of a team tasked with ... secure their networks and workloads. You will also help drive the success of network security initiatives, like zero trust architectures, across all audiences.… more
- Amazon (Boston, MA)
- …ourselves in becoming the world's safest and fastest online pharmacy. We are looking for a Sr . Product Manager - Tech to join us on our journey to make it ... ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to...Define and analyzes metrics that measure and benchmark product success * Drive product launches including working with public… more
- Honeywell (Quincy, MA)
- …access to dynamic career opportunities across different fields and industries. The Sr . Commercial Contracts Manager will control the project's commercial and ... aspects of the project lifecycle. KEY RESPONSIBILITIES: + Through direct customer engagement you are responsible for ensuring Honeywell's interests are safeguarded… more
- ThermoFisher Scientific (Franklin, MA)
- …Massachusetts supporting the Chemical Analysis Division. **Discover Impactful Work:** As the Sr . Manager , Engineering, take charge of driving manufacturing and ... operates at peak efficiency while reducing waste, improving performance, and increasing customer satisfaction. + Dive into the investigation of any deviations or… more
- Wolters Kluwer (Boston, MA)
- …a Cover Letter together with your resume in a single document **Basic Function** Sr . Project & Program Manager - Editorial System will manage editorial system ... tools as an editor or other content team member + Demonstrated success in managing multiple projects simultaneously + Experience managing projects in Agile… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... that AWS is the leading cloud provider across industries. As the Sr . PMM, you'll develop unified 'pan-industry' messaging and comprehensive narrative up-leveled from… more
- Amazon (Boston, MA)
- …Corporate Security's (ACS) Prototype Security team is searching for a Prototype Security Sr . Manager to handle all physical security components for securing our ... that employing a diverse workforce is central to our success . We make recruiting decisions based on your experience...prototype device users. In this position, the Prototype Security Sr . Manager will have regular engagement with… more
- Amazon (Boston, MA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... sellers, and third-party partners around the globe. As a Senior Program Manager with Amazon, you will...and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
