- Principal Financial Group (Des Moines, IA)
- …needs as we work to enable a world where financial security is accessible to all. The Senior Product Manager I or Customer Experience Product Manager ... including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced and has deep understanding of… more
- Humana (Des Moines, IA)
- …reporting, and ensure seamless performance of critical systems during high-demand periods. The Senior Product Owner plays a critical role in Humana's IT AEP ... Management, and Application teams to gather and analyze call, chat , and FTE projections. + Work closely with actuaries...or equivalent and 5+ years of technical and project manager and product manager experience… more
- Nelnet (Des Moines, IA)
- …management, and expertise in driving product utilization and business retention. The Senior Account Manager acts as a key resource internally and externally, ... for people where they live, learn and work. The Senior Account Manager for the FACTS Grant...and by delivering exceptional customer service daily (eg, phone, chat , email, etc.). + Guide clients in the use… more
- Trustmark (Des Moines, IA)
- …partners for groups under 200 lives then transitions account to an account manager for ongoing maintenance and service. Develops new accounts and/or generates new ... selling self-funded health products almost exclusively via telephone and Internet (eg, chat , email, video conferencing, etc.) then transitions account to an account … more
- TTEC (Des Moines, IA)
- …the client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery. You will drive revenue for the Client ... to ensure optimal communication and collaboration + Train sales agents on product knowledge, sales techniques, and compliance requirements + Provide ongoing support… more
- Ryder System (Des Moines, IA)
- …teams. required + Three (3) years or more in providing technical leadership (architect, senior team lead, engineering manager ) required + Three (3) years or more ... CMDB, and monitoring platforms. + **Cross-Functional Collaboration** : Partner with product teams, engineers, leadership, and enterprise architects to align cloud… more