- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Developer ( Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless ... self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud. The ideal ... Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys ...self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. . Functional and hands on experience… more
- Amazon (New York, NY)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing...Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more