- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- Sherwin-Williams (Springfield, MA)
- …solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay ... up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with… more
- Commonwealth Care Alliance (Springfield, MA)
- …to Medicaid and Medicare benefits + Conducts health education on key quality measures including preventative health maintenance and routine medical screenings + ... improve skills and role-specific certifications or specialization. + Participates in CCA quality improvement efforts + Assists CCA management and leadership with the… more