- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Agawam, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Cadrex (Agawam, MA)
- Customer Service Representative III Agawam, MA (http://maps.google.com/maps?q=59+Gen+Creighton+West+Abrams+D+Agawam+MA+USA+01001) Job Type Full-time Description ... OVERVIEW Cadrex is searching for a Customer Service Representative II who will be...fractions, and decimals ? + Attention to detail and quality EDUCATION + High School Diploma LOCATION + Onsite… more
- The Cigna Group (Bloomfield, CT)
- **Position Scope** The purpose of this position is to support the Quality Management Program through multiple clinical, service and operational activities by ... and by supporting activities to measure clinical programs and service processes and outcomes. This position is a Cigna...quality components of state regulatory audits related to customer experience. This position reports to the Quality… more
- RTX Corporation (Hartford, CT)
- … Management Systems (QMS). This person will engage directly with the Quality organization to understand customer requirements, identify, and develop solutions ... and reliability. - Ensure production applications meet agreed upon service level expectations. - Lead and support projects using...and 10+ years of experience in Information Technology and/or Quality that includes experience in a customer … more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- UKG (Hartford, CT)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Monro Muffler/Brake (Winsted, CT)
- …and establishing facts to make practical decisions and recommend solutions. + Strong customer service skills + Strong verbal and written communication skills ... the same mission to bring our guests the highest quality tire and auto service in the...Test drive vehicles in accordance with Monro's Road Test policy , including consistently utilizing our dedicated test drive routes,… more
- Otis Elevator Company (East Hartford, CT)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
- Monro Muffler/Brake (West Springfield, MA)
- …banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes ... family of brands is one of the leading automotive service and tire dealers in the United States. We...consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated… more
- Highmark Health (Hartford, CT)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Banfield Pet Hospital (Manchester, CT)
- …exposure to radioactive substances. One year related experience required with customer service preferred. Medical background (veterinary technician, human ... SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients...necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality - The consumer is our boss, quality… more
- ARAMARK (Springfield, MA)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- The Hartford (Hartford, CT)
- …Make independent business decisions to move claims forward as needed. + Consistently provide high- quality customer service + Meet or exceed expectations and ... and settling first party property losses while delivering superior customer service . The ideal candidate will operate...Ability to handle competing priorities while positively impacting the quality and service we are committed to… more
- The Hartford (Hartford, CT)
- …preserving technical integrity and quality . + Demonstrated ability to prioritize customer needs and deliver exceptional service by integrating customer ... with a strategic mindset to champion industry-leading technical standards and customer -focused risk mitigation strategies across our organization. As a Technical… more
- The Hartford (Hartford, CT)
- …and service hardening requirements. Key measures of success will include service reliability (such as availability, latency, quality ), as well as technical ... automation capabilities to enable infrastructure provisioning, application availability, testing, quality , application deployment, resiliency, recovery, and efficiency of IT… more
- ITW (Hartford, CT)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... handling equipment + Adherence to the company's safe driving policy and other applicable policies including safety + Other...customers. Our employees are dedicated to providing the best customer service , give back to the communities… more
- Hartford HealthCare (Winsted, CT)
- …within the department and across departmental lines to contribute to the overall customer service program in place. 7. Maintains open communication using ... family needs when directing ancillary staff. Responsible for ensuring customer satisfaction (patient, family, physician, others), maintaining patient confidentiality… more
- Walgreens (Simsbury, CT)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more