- Dodge Construction Network (Charleston, WV)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Confluent (Charleston, WV)
- …Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager , you will assure Customer success by driving ... Professional Services contact for our key customers, the Engagement Manager is a long-term, relationship-based, customer -facing role. Besides customer… more
- Sharecare (Charleston, WV)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to… more
- TTEC (Charleston, WV)
- …the table in your own unique way. \#LI-Remote **Title:** _Temporary Consumer Engagement Manager - Remote_ **Location:** _TX-Austin_ **Requisition ID:** _044TH_ ... directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery. You will drive revenue for the Client by engaging,… more
- Sharecare (Charleston, WV)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- WM (Charleston, WV)
- … Customer Service process and technologies that enhance agent activities and the customer engagement model. Works with the team to develop, implement and ... **Job Summary** The Customer Service Manager III has overall...strategies to improve quality of service, operational efficiency and customer engagement . * Communicates and enforces company… more
- Confluent (Charleston, WV)
- …and build engagement playbooks that align to the Public Sector customer journey **What You Will Bring:** + Prior experience managing excellent technical teams ... experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to...Architects (CSTAs). Our CSTAs, similar to a Technical Account Manager (TAM), work with our Strategic customers in our… more
- Cornerstone onDemand (Charleston, WV)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus on product optimization,… more
- Nelnet (Charleston, WV)
- …feature enhancements, and retention drivers. + Build an ongoing operational plan for the customer engagement portion of the customer lifecycle, working with ... + Focus on measurable results over output, ensuring cross-functional collaboration leads to customer success, engagement , and retention at every stage of the … more
- Verint Systems, Inc. (Charleston, WV)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... more at www.verint.com . **Overview of Job Function:** The Manager , Sales manages a team of Platform Consultant. The...opportunities are well qualified and appropriate for presales team engagement . + Drives sales best practices and ensures all… more
- Walgreens (Charleston, WV)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- EDB (Charleston, WV)
- …more information, visit www.enterprisedb.com **Job Description:** As the Senior Marketing Communications Manager , you will be a key player in amplifying EDB's story ... with account executives, channels, and partners to incorporate quotes and customer success wins in relevant content and materials. 14. **Analyst Relations… more
- Northrop Grumman (Rocket Center, WV)
- …part of history, they're making history. The Mission Assurance (MA) Site Manager is responsible for overall leadership of the Northrop Grumman's Missile Products ... Metrology/Calibration, Software Quality, Non-Destructive Inspection, Audits and Training. The MA Site Manager will lead a high performing team of more than 180… more
- Pearson (Charleston, WV)
- …& collateral. WFM collaborates with functions across Indeed to give Enrolment and Customer Engagement the knowledge, tools, and resources to succeed. **Core ... valid inferences, and present findings to leaders across Enrollment Experience and Customer Engagement teams. + **Data Visualization** : Organize and transform… more
- Verint Systems, Inc. (Charleston, WV)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... . **Overview of Job Function:** We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This… more
- Walgreens (Kingwood, WV)
- …effectively, and enhances patient experience. Manages pharmacy staff performance and engagement . Ensures the professional development of pharmacy staff by overseeing ... ensure a positive patient experience. + Models and shares customer service best practices with all team members to...the unique communities we serve as requested by Store Manager , Healthcare Supervisor, or District Manager . Operations… more
- Cardinal Health (Charleston, WV)
- …space and has opportunity for growth in new distribution channels and within new customer segments. **_Job Summary_** The Product Manager will be responsible for ... strategy activities including product and portfolio messaging, new product launches, engagement campaigns, competitive positioning and voice of customer and… more
- EDB (Charleston, WV)
- …+ Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement ** + Direct communication with customer leadership ... impact will be ** We're currently seeking a versatile manager with a proven history of success in technical...these issues may be comprised of escalations, tactical account engagement , or customer requirements for new opportunities.… more
- Verint Systems, Inc. (Charleston, WV)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... of Job Function:** We are looking for an Sr. Manager Public Relations to help expand and execute a...with Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes,… more
- Zoom (Charleston, WV)
- About the Team: Zoom is hiring a Small Business Online Campaign Manager to drive Online Marketing initiatives to drive the Online Business The Online Marketing & ... Retention team leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible for building and optimizing… more