- CAI (Charleston, WV)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Charleston, WV)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- EDB (Charleston, WV)
- …and key stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement** + Direct communication ... for new opportunities. + Formulate operational plans based on customer needs, service model and business goals....will bring ** + 5+ years of experience in customer -facing technical support management or… more
- Cornerstone onDemand (Charleston, WV)
- …LMS, HRIS, LXP, etc. is a plus + Minimum of 5 years' experience in a technical customer support role. Preferably with enterprise SaaS solutions. + Excellent ... The Advanced Technical Support Specialist is responsible for...The Advanced Technical Support Specialist is responsible for providing world-class ...**In this role you will ** + Respond to customer cases in line with service level… more
- Kyndryl (Charleston, WV)
- …role of Support Engineer is critical for Kyndryl, consisting of front-line customer support and helping triage difficult customer issues. This position ... risks, resolve issues and avoid disruptions affecting the business. + Provide front-line customer support via email, screen sharing, and phone calls + Write… more
- Meta (Charleston, WV)
- …You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are ... the Developer Support Team, responsible for scaled support for non- technical issues. As a Developer...Minimum Qualifications: 11. 5+ years of experience in developer support , customer support , customer… more
- GE Aerospace (Charleston, WV)
- …maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial ... requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE… more
- Fujifilm (Charleston, WV)
- **Position Overview** The Customer Support Technician - Remote Support will be responsible for providing technical support advice and consultation to ... smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Responsibilities** + Provide timely technical support and problem resolution to all… more
- Fujifilm (Charleston, WV)
- …training, as needed. + Provide Customer Support Technicians with product technical updates and service process updates. + Act as main backup for FTS ... of products after they are released. Provide overall technical support and expertise on a specific...assigned by manager. + Host routine conference calls with Customer Support technicians on topics related to… more
- Cardinal Health (Charleston, WV)
- … Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales ... **Schedule: 11:30am - 8:00pm EST** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for… more
- Concentrix (Charleston, WV)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Customer Service Representative-Remote (Ultimate Medical Academy...Representative working from home, you will: + Provide inbound customer support using a call flow guide… more
- Proofpoint (Charleston, WV)
- …as a technical advocate to manage and monitor interactions with our technical support team proactively escalating issues and feature requests. + Collaborate ... a security partner. **The Role** The role of the Technical Account Manager is to work with your customers...Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both… more
- Highmark Health (Charleston, WV)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Cardinal Health (Charleston, WV)
- …change to ensure continuous improvement in system stability and performance. + Provide technical guidance to managed service partners. + Participate in code and ... technologies to maximize the business value of the technologies and enhance customer experience. This function creates strategies for the portfolio and innovative… more
- Ensono (Charleston, WV)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011818 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Evolent (Charleston, WV)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... by providing exceptional support to our valued customers, fostering a sense of...contributes to providing better health outcomes. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working… more
- Sprinklr (WV)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Travelers Insurance Company (Charleston, WV)
- …partners. **What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... knowledge and skill in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage, liability and damages analysis… more
- PSI Services (Charleston, WV)
- …are met accurately and timely. Provide leadership, coaching, and mentoring for staff. + ** Customer Service :** Deliver excellent customer service to ... **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually...the success of projects by managing costs, schedules, quality, customer satisfaction, and evaluating outcomes. This is a permanent… more