- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... warranty questions. + Determine who is responsible for the cost of the service call . + Schedule and create even exchanges, return authorizations and in home service… more
- South County Hospital (Wakefield, RI)
- On- call Representatives are responsible to answer all calls received in a courteous and professional manner and see all calls through to resolution, collaborating ... with other staff as needed, to ensure that patients, providers, and/or staff, have the information and assistance they need and maintain SCH's positive reputation. This may include scheduling appointments, tasking appropriate staff using the EHR, and enrolling… more
- Securitas Security Services USA, Inc. (East Providence, RI)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... great fit for you; if not, this is an exciting introduction to a career in the security industry. **Are you interested in being part of our Team?** * Apply quickly and efficiently online * Weekly pay * Competitive benefits With over 80 years of protecting the… more
- CenterWell (Providence, RI)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- Bank of America (Lincoln, RI)
- …I, you will work in a phone based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution on ... Consumer Investments- Financial Service Representative I Lincoln, Rhode Island;Hunt Valley, Maryland; Jacksonville,...Providing a world class client experience through point of call account servicing and resolution + Working in a… more
- CVS Health (Providence, RI)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides...**Required Qualifications** + 1+ years of experience in a call center environment. + Experience using Microsoft… more
- CAI (Providence, RI)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- Liberty Utilities (Fall River, MA)
- Key Account Representative II Fall River, MA, US, 02720 **Our...with a trusted contact versus going into the + call center . + Represent and advocate for ... goal outcome and how we achieve it.** **Purpose** The BCD Account Representative II initiates, develops and maintains superior business and consulting relationships… more
- Cognizant (Providence, RI)
- …equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center for Foodservice success by… more
- Highmark Health (Providence, RI)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Evolent (Providence, RI)
- …At least 1-2 years in a customer service role, in a healthcare setting is required. + Call Center Experience: At least 1 year in a call center ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Sharecare (Providence, RI)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Bank of America (Riverside, RI)
- Client Services Representative II Riverside, Rhode Island **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring… more
- Bank of America (Riverside, RI)
- Client Services Representative II - Preferred Deposits - 1st Shift - East Providence, RI Riverside, Rhode Island **Job Description:** At Bank of America, we are ... client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring… more
- CVS Health (Providence, RI)
- …Excellent multi-tasking skills **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience + ... Results oriented and self motivated + Ability to Effectively Communicate **Education** High School diploma, GED or equivalent experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay range for this role is: $18.50 -… more
- Navy Federal Credit Union (Newport, RI)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 657 Peary Street, Newport, Rhode Island 02840 Based upon business needs, this position may require working at or transferring permanently to… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Attleboro, MA)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... **EDUCATION** **AND** **LICENSES:** + HighSchooldiplomaorG.E.D. required. + Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification… more