- PulteGroup (Westborough, MA)
- …part of our team, let's talk about your career with PulteGroup! Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the field and manage… more
- Danaher Corporation (Westborough, MA)
- …about the Danaher Business System which makes everything possible. The Global Customer Forecast Manager is responsible for building and fostering relationships ... commercial and demand planning teams. This position reports to the Senior Manager , Customer Forecast Intelligence and is part of our Global Commercial Enablement… more
- Staples (Framingham, MA)
- …guidance, so that the Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing and driving coordinated sales ... experience across touchpoints including sales, email, digital media and site. The Manager , Customer Marketing will work cross-functionally with multiple teams,… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation projects with… more
- CVS Health (Wellesley, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring and ... **Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights for future customer… more
- Hannaford (Leominster, MA)
- …of all duties and responsibilities of all Front End associates. * Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering ... office/service desk/kiosk/front end/bottle room * (if applicable) to include cleanliness, customer service, and accurate transactions. * Secure office and front-end… more
- CVS Health (Wellesley, MA)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team to ... drive continuous Customer Satisfaction Initiatives within the Digital Product portfolio. This...of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,… more
- Robert Half-Robert Half Corporate (Westborough, MA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** MA WESTBOROUGH **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and… more
- Acosta Group (Marlborough, MA)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- CVS Health (Wellesley, MA)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer experiences ... and agile environment. **Position Summary** Seeking an experienced Insights Manager with great research, organizational and communication skills. The Aetna… more
- CVS Health (Woonsocket, RI)
- …day. In this role, you are primarily responsible for uncovering and synthesizing customer attitudes and perceptions related to various aspects of the retail pharmacy ... be responsible for 'owning' insights for specific parts of the business and customer (ex. Immunizations, OTC medication, etc.) You will work with business partners… more
- Amazon (Westborough, MA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Westborough, MA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- Amazon (Westborough, MA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced,...Expansion and Renewal + Acting as the product expert, customer advocate, and liaison between your customers and Allego's… more
- CVS Health (Woonsocket, RI)
- …shopping experience. We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver growth for front store and...this role you will use your deep understanding of customer behavior to help define, elevate, and action on… more
- ThermoFisher Scientific (Waltham, MA)
- …(safety glasses, gowning, gloves, lab coat, ear plugs etc.) **Job Description** The Customer Site Manager is a central role in Thermo Fisher Scientific's ... ensuring customer satisfaction, and driving financial performance. Additionally, the Customer Site Manager works closely with internal teams, including … more
- Extra Space Storage (Dedham, MA)
- …Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, Hospitality and Hotel, Front ... As a **Store Manager ** , you will have the opportunity to...day-to-day operations of one or more sites. + Develop customer relationships by identifying their storage needs and providing… more
- HD Supply (Auburn, MA)
- …to meet or exceed total sales and margin plan using a company designated customer relationship manager tool. + Focuses on new account opportunities by utilizing ... Tasks, Responsibilities, and Key Accountabilities** + Manages sales and customer retention initiatives efficiently to enhance overall sales performance,… more
- Dynatrace (Waltham, MA)
- …Cases) engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager (CSM), Project Coordinator and client to ... AppSec, Extension, and Business Insights services. + Work with Account Executives, Customer Success Managers, and Regional Service Managers (RSM) to establish roles… more