- Buffalo Lodging Associates (Billerica, MA)
- …Burlington, 25 Middlesex Turnpike, Billerica, MA 01821 We are currently looking for a Full-Time Front Desk Agent to join our Team! Agents must be available to ... weekends and holidays. Prior Hilton experience is preferred. The Front Desk Agent is the face of...guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for… more
- Pyramid Global Hospitality (Burlington, MA)
- …in a dynamic and fast-paced environment? Join our team at [Hotel Name] as a Front Desk Manager and be the driving force behind our guests' unforgettable stay! ... key part to play in our delivery of outstanding service and memorable experiences for each guest ....excellence in hospitality. Qualifications Previous experience in a hotel front desk role, with a supervisory or… more
- The Envoy Hotel (Boston, MA)
- Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service , quality and ... sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager...measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception… more
- Colwen Hotels (Framingham, MA)
- …run night audit/daily close, back-up and roll date. Provide exceptional guest service . Efficiently manage the operations of the front desk , ensure ... hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of...requests, and maintaining the cleanliness and appearance of the front desk area. Colwen Hotels is a… more
- Marriott International (Chelsea, MA)
- … Office Manager to join our team. In this role you will be directly responsible for the front desk and night audit teams, with a focus on guest and associate ... college degree or equivalent hospitality experience preferred One least one year front desk supervisory experience Excellent verbal and written communication… more
- Extended Stay America (Burlington, MA)
- … guest and associate satisfaction. Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and ... reservations. Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure… more
- European Wax Center (Boston, MA)
- …team members accountable to results Provide hands-on leadership - from coaching at the front desk to managing escalated guest concerns Partner with Wax ... leader, you'll manage a team of Wax Specialists and Guest Service Associates while owning all facets...daily, weekly, and monthly sales goals across Wax Passes, services , and retail Monitor and manage KPIs and performance… more
- Boston Growth - Highgate Hotels (Boston, MA)
- …determine the exact location and cause.Determine emergency status and report findings to Front Desk .Take immediate action as necessary. Assist as necessary with ... and federal laws. Supervise and train all Engineering staff in Customer Service , Empowerment, Standard Operating Procedures and Loss Prevention. Create and post all… more
- Lafrance Hospitality (Littleton, MA)
- …Hotel, Hospitality, customer service , receptionist, administrative Requirements + Prior front desk experience in a hotel setting preferred + Multitasking ... for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent. Hurry and join our...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- Marriott (Boston, MA)
- …on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services / Front Desk . Position directs and works with managers ... school diploma or GED; 2 years experience in the guest services , front desk...Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Omni Hotels (Boston, MA)
- …full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving ... , as well as, serving as ambassadors throughout the guest 's stay. Front Desk Agents...all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities + Process guest check-ins… more
- Marriott (Boston, MA)
- …and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a ... the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Peabody, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...as needed. **Managing and Monitoring Activities that Affect the Guest Experience** * Provides excellent customer service … more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team ... **Cambridge, Massachusetts** . In this hands-on role, you'll oversee front desk operations, ensuring a smooth, welcoming,...in a heavy customer-facing role, such as member check-ins, guest sign-ins, and transactions, as well as assisting with… more
- IHG (Boston, MA)
- **Do You See Yourself as a Front Desk Agent?** **Welcome the World with Elegance at InterContinental(R) Boston - Where Every Guest 's Journey Begins with ... in our legacy of excellence. **Position Overview** As a Front Desk Agent, you are the orchestrator...and returning guests with tailored acknowledgment + Deliver personalized service and thoughtful recommendations, anticipating guest needs… more
- Omni Hotels (Boston, MA)
- …we use these constraints to push, not limit, our creativity. TheSpa Front Desk Agentensures a high standard of service and hospitality in the Spa Reception ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, ... mail and message service all the while providing outstanding service ...education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred.… more
- Marriott (Boston, MA)
- …team, and deliver standout guest experiences every single day. From front desk greetings to behind-the-scenes strategy, you'll be everywhere it matters, ... plus! + Confident leading teams, shaping strategy, and inspiring performance + Service -focused and driven by delivering exceptional guest experiences + Excellent… more
