- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration ... deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate… more
- National Express (Lisle, IL)
- …software, peripherals, etc. This includes receiving, prioritizing, documenting, and actively resolving Tier 1 end user requests and escalating incidents ... National Express LLC is currently seeking a **Help Desk Analyst ** to work from our corporate office in Lisle,...+ Assigning or escalating problems and requests to appropriate Tier 2 resources + Creating user documentation… more
- Kyndryl (Chicago, IL)
- …end from project planning through testing to delivery to ensure a successful end - user experience for all new deployments and on-going maintenance of Workday ... testing efforts while contributing to the employee experience with end - user focus, collaboration, and transparency + Recognize...sign-off for projects. Serve as an escalation resource for Tier 2 & 3 issues. **Your Future at Kyndryl**… more