- Forrester (Chicago, IL)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Capital One (Chicago, IL)
- Capital One Trade Credit - Marketing Operations Manager ( Digital , Email, and Website) Hybrid Capital One Trade Credit offers a comprehensive accounts receivable ... transactions, mitigating credit and fraud risk. Additionally, they can enhance their customer experience by upgrading to a digital -first, tech-enabled platform… more
- Robert Half (Chicago, IL)
- …and a receptiveness to feedback and mentoring + Displaying an interest in digital transformation, digital operations , experience design, innovation, and ... consultants will gain experience partnering with and advising clients on Customer and Digital Transformation Strategy, Innovation, Customer Experience,… more
- Huntington National Bank (Schaumburg, IL)
- …client centric digital transformation for the Commercial Bank. The Commercial Digital team is focused on improving customer experience for Sales, origination ... Product Director is a transformational leader who will establish a target state digital strategy, roadmap informed by customer and business needs. The leader is… more
- United Airlines (Chicago, IL)
- … and errors. You will also build and sustain strong relationships with the Digital Operations Center (DOC) team and key stakeholders to support the areas ... Digital Insights team is essential in enhancing our customer 's digital experience. As a Manager of...BI workspaces and SQL scripts that convert error and success logs into actionable insights + Ensure seamless integration… more
- TEKsystems (Chicago, IL)
- …core values: safety, innovation, quality, integrity, service, diversity, and efficiency. OUR DIGITAL CUSTOMER EXPERIENCE JOURNEY This company is evolving its ... play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to...digital customer experience and translating the objective of being easiest… more
- CVS Health (Buffalo Grove, IL)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... **Position Summary** The Manager (Product Team Lead) in PS Digital is skilled and experienced to lead a ...ensure the delivery of business value, product health, and customer satisfaction + Ensures that all backlog items, plus… more
- Abbott (Chicago, IL)
- …on the strategic customer relationship, retention, penetration, and net new customer selling within the digital health space, specifically calling on ... managing health. Our pioneering technology spans the world of healthcare operations - with medical diagnostic instruments, tests, automation, and informatics… more
- Palo Alto Networks (Chicago, IL)
- …the way that Fortune 500s view, measure, and invest in Internet safety. Technical Customer Success is the core of post-sales' Xpanse subject matter expertise. We ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...safe from malicious actors on the Internet. As a Customer Success Architect, you will think critically… more
- CyrusOne (Aurora, IL)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... Provide post-incident reviews and improvements to both internal and customer operations . + Capacity Planning & Change... satisfaction but also contributes to the company's overall success . CyrusOne is a leading global data center developer… more
- United Airlines (Chicago, IL)
- … digital solutions. **Key Responsibilities:** The Senior Manager IT - Airport Operations Customer Experience will lead a team focused on defining, building ... and executing innovative customer experience applications. This role will be responsible for...position will collaborate extensively with other areas across UA Digital Technology, Field Services Delivery, and Airport Operations… more
- Amazon (Chicago, IL)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of AWS ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Cargomatic (Lisle, IL)
- …and support each other to get the job done. Visit www.cargomatic.com to learn more. Customer Success Specialist Cargomatic is seeking a Customer Success ... with internal stakeholders and leaders (Sales, Account Management, Carrier Operations ) to enhance customer experience and ensure...metrics and other key SLAs set forth by the Customer Success Manager + Identify and implement… more
- Amazon (Chicago, IL)
- …gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch journey ... customers' observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions * Partner with… more
- Cengage Group (Chicago, IL)
- …10+ years leading content and operations teams, including noteworthy experience in digital content + Outcomes: Shown success in using content strategies to ... creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well...build a comprehensive content and production strategy that enhances customer engagement and drives digital user growth.… more
- Cengage Group (Chicago, IL)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well... Operations , Sales Operations , or Business Operations , ideally in a global SaaS or digital… more
- Deloitte (Chicago, IL)
- …relevant professional experience + 4+ years of experience in life sciences commercial operations , with a proven track record of success in incentive ... to include data and AI in areas such as: Customer engagement, Field Force excellence and operations ,...+ 4+ years of experience in life sciences commercial operations , with a proven track record of success… more
- CoreSite (Chicago, IL)
- …the future of digital infrastructure while nurturing your professional growth and success . Senior Manager - Data Center Operations Role: As a leader in ... centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable… more
- CyrusOne (Aurora, IL)
- We are seeking a highly qualified and experienced Regional Security Operations Associate to join our team. The successful candidate will be responsible for serving ... as the primary link between field operations and the Corporate Security Program, ensuring the communication...firmly, tactfully, and with consistency. + Strong commitment to customer service. + Ability to establish and maintain effective… more