- Win (Women In Need) (New York, NY)
- Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk ... This includes, but is not limited to, providing remote and in-person Service Desk support, setup/installation/upgrade of IT equipment and software, and… more
- TEKsystems (New York, NY)
- …the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of ... service and security. Job description Context The Service Desk Analyst is primarily...service desk via phone, email or self- service portal, regarding IT issues and queries.… more
- TEKsystems (New York, NY)
- …Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support for ... Aside from this, the Help Desk Support Analyst will provide support and customer service ...the hiring manager, the Help Desk Support Analyst will manage level 1 service requests… more
- ManpowerGroup (New York, NY)
- …2/12/24 Duration-6 months Location NY, NY 10019 onsite 5 Days We are seeking a Service Desk Analyst to provides technical software, hardware, and network ... Help Desk Support Analyst Pay $30-35hr Start...requires 3+ years of experience in the field of IT Service Desk or user Support * Experience with… more
- Robert Half Technology (New York, NY)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I to join our team in New York, NY. In this role, you will be ... * Participate in scheduled on-call activities * Perform activities within specified service level agreements * Experience supporting corporate IT systems… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Desk Institute (HDI) certification or other professional level certification in service desk management is preferred. Additional Information In compliance ... School of Business has an exciting opportunity for an IT Support Analyst in the IT...wide services and applications. Collaborate with managers, specialists, technicians, service partners, and vendors for problem management of complex… more
- Guidehouse (New York, NY)
- …are configured per security standards. Accurately records, updates and document requests using the IT service desk system (ie Jira, ServiceNow). + Assists ... Information Management (LIMS) Analyst (Instrumentation & Business Analyst )** is to provide first-line IT support...other support teams. In a fast-paced, secure environment, the Analyst will log service requests, troubleshoot issues,… more
- Capgemini (New York, NY)
- …* Entry Level - 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support roles. **Life ... **Job Title: Desktop Support Analyst ** **Job Location: (Onsite) Shelton, CT** **Job description:** Capgemini is looking for Technical Support Analyst , who will… more
- Simpson Thacher & Bartlett LLP (New York, NY)
- …with clients via email, telephone or in person as part of the New York IT Service + Respond promptly and effectively to user inquiries, troubleshooting hardware, ... and become an integral part of a technology support service . Responsibilities/Duties + Prioritize and manage IT ...of their query + Maintain accurate records of all service desk interactions including issue descriptions, troubleshooting,… more
- TEKsystems (New York, NY)
- …includes seven hospital networks and the corporate office. Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues ... promote and / or escalate problem, incident, and request action items. Provide real-time Service Desk coverage to meet and exceed service level requirements… more
- Simpson Thacher & Bartlett LLP (New York, NY)
- …Analyst , Office Technology Support is responsible for providing comprehensive, operational and strategic IT service to the NYC office. Due to the nature of ... they are fully supported + Provide appropriate reports of IT service issues to Global IT...and industry updates + Maintain accurate records of all Service Desk interactions and assist local and… more
- Fordham University (Bronx, NY)
- …solutions like Proofpoint. Troubleshoots and resolves advanced issues escalated from the service desk within SLA guidelines, requiring in-depth systems and ... Systems Analyst plays a pivotal role in enhancing the IT infrastructure, primarily focusing on cloud-based application support for various stakeholders,… more
- City of New York (New York, NY)
- …support best in class management of BWSO's capital program, primarily the Lead Service Line Replacement Program. The Business Analyst will manage data captured ... judgement, the selected candidate will serve as a Business Analyst for the Bureau of Water & Sewer Operations...the data prior to publication of reports - Develop IT -based solutions consisting of contextual, conceptual, and logical architectures… more
- Brennan Center for Justice (New York, NY)
- …and affect constituents or personnel. + Complete other duties as assigned + Help Desk Support + When required, assist the IT Team with troubleshooting various ... individual to join our cybersecurity team as a Level 1 Cybersecurity Analyst . This position offers an opportunity to provide support in monitoring, analyzing,… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support ... quality delivery of services to end users and clients. The Application Support Analyst is responsible for taking ownership of issues and providing procedural and… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, The Department of Social Services (DSS) is comprised of the ... Specialist (Software) I, to function as a Project Leader/QA Analyst , who will: - Create, maintain test plans as...Utilize the knowledge acquired from the continuous learning of IT technologies and products being implemented by ITS and… more
- Cengage Group (New York, NY)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The **Sales Compensation Analyst , Revenue Operations** will lead the creation and ongoing… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9. OR MUST BE ... and using appropriate tools. - Assist with periodic security risk assessments, IT security audits, and management reporting. Help Build, maintain, and enforce… more
- TEKsystems (New York, NY)
- Description: One of our major Healthcare clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital's Enterprise Service ... Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On...Aside from this, the Help Desk Support Analyst will provide support and customer service … more