- Mass Markets (Mesilla, NM)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Mesilla, NM)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Mesilla, NM)
- …Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and continuous ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Service Representatives to support both inbound and outbound service projects for our Financial Services clients....services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Center Representatives to support inbound and outbound customer service , sales, and account support for a wide range...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Mesilla, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Proven ability to drive performance and meet sales and service targets. + Deep understanding of call center...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service , tech support, ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Las Cruces, NM)
- …Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service , tech support, ... JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service ,...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Las Cruces, NM)
- …A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer experience ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Las Cruces, NM)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more