- Mass Markets (Wichita, KS)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …We are hiring an Experienced Client Services Managerto manage client relationships, ensure service delivery, and support account growth in our ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... to support a variety of inbound and outbound customer service and sales projects for a diverse client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …older + High school diploma or equivalent + Minimum 1 year of experience in a contact center or customer service role. + Excellent verbal and written ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Center Representatives to support inbound and outbound customer service , sales, and account support for a wide range...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... help develop efficient operations, promote sales and customer and services . You will work to continuously improve client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Proven ability to drive performance and meet sales and service targets. + Deep understanding of call center...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service , technical ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service , technical ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service , tech support, ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more