- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and ... a strong work ethic. A background in call center operations management is required, and customer service , technical support, or back-office experience is… more
- Mass Markets (Killeen, TX)
- …highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team ... a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling....Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Baylor Scott & White Health (Round Rock, TX)
- …to clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service , or healthcare setting is ... of the patient portal is preferred. + Knowledge of customer service values and practices is preferred.... values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more
- Baylor Scott & White Health (Horseshoe Bay, TX)
- …to clinic administrative and provider staff. **KEY SUCCESS FACTORS** + Experience in a call center , customer service and/or healthcare setting preferred. ... of the patient portal is preferred. + Knowledge of customer service values and practices is preferred.... values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more
- Highmark Health (Austin, TX)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Mass Markets (Killeen, TX)
- …for bilingual call center representatives to support inbound customer service , help desk, technical support, and back-office processing representatives ... contact center experience isn't required, experience in customer service , tech support, inside sales or...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …are looking for call center representatives to support inbound customer service , help desk, and back-office processing for several commercial and public ... screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES 4X10 CALL CENTER REPRESENTATIVE DO? Your main objective is to resolve … more
- Mass Markets (Killeen, TX)
- …We are seeking call center agents to support inbound customer service , help desk, and back-office processing representatives for commercial and public ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- SCRAM Systems (Austin, TX)
- …Education and Experience: * High School Diploma or GED * Minimum of 1 year in Call Center Customer Service role or sales/debt collection; 1 year of ... * Ability to work independently. Skills/Abilities: * Excellent communication, customer service , interpersonal and typing skills. *...Call Center or transferable skill set required. Physical Requirements (With… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service , help desk, and ... contact center experience isn't required, experience in customer service , technical support, inside sales, or...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cardinal Health (Austin, TX)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CenterWell (Austin, TX)
- …**Required Qualifications** + 2 year plus previous experience in a call center or customer service role + Minimum of 3 years' experience in a sales ... appointments with healthcare providers. This role requires a strong focus on customer service , effective communication, and the ability to persuade members… more
- Cardinal Health (Austin, TX)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Sharecare (Austin, TX)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Molina Healthcare (Austin, TX)
- …equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls… more
- Sharecare (Austin, TX)
- …experience in managing call center operations or a similar customer service /support environment. + Strong leadership and team management skills + ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- CAI (Austin, TX)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Highmark Health (Austin, TX)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Insight Global (Austin, TX)
- …and intermediate Excel skills -Ability to learn quickly and communicate effectively - Call center / customer service experience -Any healthcare/patient ... ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by… more
- ICF (Austin, TX)
- …Montana, Louisiana, Idaho, Arkansas, & Alabama. Preferred Skills/Experience: + 6 months previous call center , customer service or collections experience ... strongly preferred. + Previous experience collecting and recording data from the public. Professional Skills: + Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently. + Ability to positively engage… more