- Mass Markets (Killeen, TX)
- …of supervisors and all other operational management associated with day-to-day contact center operations . Operations Management is responsible for ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Killeen, TX)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Killeen, TX)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Killeen, TX)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... production of direct reports. Supervisors work closely with the Call Center Operations Manager in...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...or more years of customer service or other contact center operations experience + Five or more… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for call center representatives to support inbound customer service, help desk, and ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER JOB OPENINGS (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Killeen, TX)
- …have established ourselves as a trusted partner in the industry. We are seeking call center agents to support inbound customer service, help desk, and ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- Mass Markets (Killeen, TX)
- …offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . - POSITION RESPONSIBILITIES WHAT DOES SOMEONE ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you… more
- CVS Health (Austin, TX)
- …AZ + Las Vegas, NV **Preferred Qualifications** **Knowledge of:** + Healthcare industry + Call Center operations **Skill in:** + Microsoft Office Suite; ... direction to staff, directing daily workflow, schedule preparation and management , ensuring adherence to standard operating procedures, interviewing/hiring process,… more
- Humana (Austin, TX)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... ideal candidate will be responsible for developing sales strategies, managing daily operations , coaching team members, and ensuring the achievement of sales targets.… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this role, you must ... Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1)...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Amazon (Austin, TX)
- …for a talented AWS experienced Cloud System Engineer that is passionate about data management , replication, and data stores of all kinds. Do you have experience in ... maintenance and operational procedures - Develop automation solutions for database operations and monitoring - Provide technical leadership in database architecture… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery. ... industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Assists the Director of Contact Center Operations to effectively manage the contact center and provides direct supervision and leadership to Contact ... Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations , and knowledge and understanding of military lifestyle +… more
- Pactiv Evergreen (Temple, TX)
- …Manager (GM) for Order Fulfillment Centers oversees all aspects of center operations , including strategic planning, financial performance, process optimization, ... operations with business priorities and customer expectations. **Change Management :** + Lead change management initiatives, including communication and… more