- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact ... center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts....in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to… more
- Mass Markets (Killeen, TX)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... Meeting performance targets, operating efficiencies, processing improvements, people development and quality assurance . + Monitoring of individual, team and call… more
- Black & Veatch (Austin, TX)
- …as point of contact for clients and coordinating with internal/external teams. + Quality Assurance and Quality Control of EHV substation design projects ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch quality program while performing internal Quality Assurance technical reviews + Provides guidance… more
- Black & Veatch (Austin, TX)
- …laws and regulations. **Preferred Qualifications** + Power/Power Systems experience preferred + Quality Assurance and Quality Control of EHV substation ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch quality program while performing internal Quality Assurance technical reviews * Provides related… more
- Pearson (Austin, TX)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... Experience working within CRMs, specifically SalesForce + Experience with contact center ecosystems, such as Nice InContact,...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Prime Therapeutics (Austin, TX)
- …the benefits of the MTM programs in addition to assisting the leaders with Quality Assurance , training and daily tasks as needed. **Responsibilities** + Receive ... + Facilitate training for new hire classes, including call shadowing; complete Quality Assurance on recorded calls and provide constructive feedback to… more
- Black & Veatch (Austin, TX)
- …point of contact for clients and coordinating with internal/external teams. + Quality Assurance and Quality Control of substation design projects (QA/QC) ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch policies and procedures relative to assigned tasks Quality /Continuous Improvement: + Consistently and independently applies knowledge and… more
- Kedplasma (Copperas Cove, TX)
- …Specifications and other regulatory bodies as required. + Directs and supervises donor center employees to maintain quality assurance procedures. + Trains ... in the US For more information on E-verify, please contact the Dept. of Homeland Security. Kedrion Biopharma &...Duties and Responsibilities: + Ensures the compliance of all Center activities with DCOP's (Donor Center Operating… more
- Black & Veatch (Austin, TX)
- …**Preferred Qualifications** + PE License + Substation Design - Physical & P&C + Quality Assurance and Quality Control of substation design projects + ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch policies and procedures relative to assigned tasks Quality /Continuous Improvement: + Consistently and independently applies knowledge and… more
- Overland Contracting (Austin, TX)
- …that the project meets the agreed safety targets. Directs implementation of project quality assurance procedures and is responsible for ensuring that the ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...to bring our clients the best service in safety, quality , and final product. Functions in our group include… more
- Black & Veatch (Austin, TX)
- …utility experience - design methods and standards + High voltage design experience + Quality Assurance and Quality Control of transmission design projects + ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch policies and procedures relative to assigned tasks ** Quality /Continuous Improvement:** + Consistently and independently applies knowledge and… more
- Black & Veatch (Austin, TX)
- …**Preferred Qualifications** + PE License + Substation Design - Physical & P&C + Quality Assurance and Quality Control of substation design projects + ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...and Veatch policies and procedures relative to assigned tasks ** Quality /Continuous Improvement:** + Consistently and independently applies knowledge and… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …in regulatory affairs or related areas (eg, clinical development, project management, quality assurance , etc.) in pharmaceutical or healthcare related industry. ... guidelines. - Confirms submission documents are accurate, compliant, and high- quality to allow for smooth and expeditious approvals from...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …required. + Coordinate the release of clinical supplies with other functional groups (ie Quality Assurance and Quality Control). + Coordinate QP release of ... from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud… more
- Black & Veatch (Austin, TX)
- …on projects in select roles. Roles could include oversight and project direction; quality assurance ; being a technical expert; or facilitating large, strategic ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...water needs - addressing topics including water scarcity, water quality , stormwater and watershed issues, supply and hydrogeology assessments,… more
- Amazon (Austin, TX)
- …portfolio, to enable this the team implements BIM technologies and workflows, quality assurance and maintenance procedures and customer interface platforms. Our ... Description The AWS Data Center Design Services team is looking for a...and risk and opportunity statements. * Developing and executing quality review programme on resources in the Global Library… more