- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... to report to work at one of our physical contact center locations. To be considered for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Cardinal Health (Austin, TX)
- … contact for employees, patients, and providers to resolve issue** **Serve as a subject matter expert providing coaching and training to employees in the ... building a bench of talent** 2 to 4 prior experience in call center , healthcare, or related field, preferred** Health insurance knowledge with both commercial and… more
- Ryder System (Austin, TX)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : The Shared Services Center (SSC) Revenue Assurance Supervisor is responsible for ... and addresses issues within established guidelines. Acts as the SME for the group and or business process. *Manages...the legitimacy of an interview or Ryder representative, please contact Ryder at ###@ryder.com or ###. **Current Employees** **:**… more
- Veterans Affairs, Veterans Health Administration (Temple, TX)
- …treatment area of physical therapy. 2. Ability to serve as a consultant and subject matter expert for health care providers regarding the delivery ... schedulers as needed; act as a liaison between staff therapists and supervisor . Provide professional oversight and consultation for staff therapists; function as a… more