- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …you a skilled communicator with a proven track record in sales? We're looking for experienced Call Center Sales Representatives to join our outbound sales ... school diploma or equivalent + Previous experience in a call center or sales environment preferred +...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... exceptional service for our clients. The ideal candidate is experienced , organized, people-oriented, and has a strong work ethic....and has a strong work ethic. A background in call center operations management is required, with… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...staff. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Mass Markets (Killeen, TX)
- …our industry-leading training, you are sure to grow. Prior call center experience is not required; candidates experienced in customer service industries, ... partner in the industry. We are looking for inbound call center agents to join our growing...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are currently seeking both entry-level and experienced Call Center Agents to support a variety of inbound customer ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... at any time for any reason. ID2025-49004 Updated Date7/17/2025 DepartmentGeneral Call Center Representative Positions (Inbound & Outbound) ScheduleMultiple… more
- DXC Technology (Austin, TX)
- …be considered + 1-2 years of Life Insurance and Annuities experience is required + Call center experienced is required + Understanding of insurance products ... successfully completing required background checks and drug screenings, as mandated by client onboarding requirements. Candidates must be willing to comply with all… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... tax-related inquiries efficiently. + Maintain detailed and accurate documentation of all client interactions and case resolutions. + Stay current on federal and… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...+ May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
- Mass Markets (Killeen, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... in the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Killeen, TX)
- …high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies and ... result of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a...work experience. + Minimum of 3 years in a call center environment or 1 year in… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... employment at any time for any reason. ID2025-48849 Updated Date7/17/2025 DepartmentBilingual Call Center Positions ScheduleDay, Evening, & Weekend Shifts | M-F,… more
- Edward Jones (Austin, TX)
- …critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when ... **Would you call yourself a relationship builder, a problem solver...clients. Our BOAs are a valued part of the client support team, and we credit much of our… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (Killeen, TX)
- …least 18 years old + High School Diploma or equivalent required + Minimum 3 years of call center experience + At least 1 year in a customer service role + ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more