- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- CAI (Austin, TX)
- …Mandarin speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support including: + Utilize excellent customer service … more
- CAI (Austin, TX)
- …**German** speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … to continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP ... The ideal candidate will bring a history of successful IT support , particularly within a defense or...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- HCA Healthcare (Austin, TX)
- …across the enterprise + . Resolve complex issues and requests escalated from the Service Desk or other service resources for advanced clinical applications ... is recognized. Submit your application for our Consulting EHR Support Analyst - IT Pharmacy Informatics -opening with...subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are looking for customer service representatives to support inbound customer service , help desk , technical support , and ... experience and while prior contact center experience isn't required, experience in customer service , tech support , inside sales or back-office support is… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for customer service agents to support inbound customer service , help desk , technical support , and ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. It requires you to… more
- Mass Markets (Killeen, TX)
- … JOB OPENINGS We are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support , and customer sales interactions. This role requires you… more
- Mass Markets (Killeen, TX)
- …comfort of your own home? We are looking for Customer Service Representatives to support inbound customer service , help desk , technical support , and ... with experience. While prior contact center experience isn't required, experience in customer service , tech support , inside sales or back-office support is… more
- Mass Markets (Killeen, TX)
- …in the industry. We are looking for 4X10 Customer Service Agents to support inbound customer service , help desk , and back-office processing for ... customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or administrative … more
- Mass Markets (Killeen, TX)
- …the industry. We are hiring licensed insurance customer service agents to support inbound customer service , help desk , and back-office processing ... customers Preferred (Not Required) + One (1) year of experience in customer service , technical support , inside sales, back-office, chat, or administrative … more
- Deloitte (Austin, TX)
- …for this role will end on 6/30/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Fujifilm (Austin, TX)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the...Server and Oracle. + Successful management of professional services support cases, IT projects and products, software… more
- Evolent (Austin, TX)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and...1 or more years of progressive experience within application support / IT operations organizations + 1 or more… more
- R1 RCM (Austin, TX)
- …**Shift Hours: PRN, 48 hours required a month, 24 hours on call, support sister sites, additional shifts available.** R1 is the leading provider of technology-driven ... AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative** , you'll work to help our patients...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- HCA Healthcare (Austin, TX)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... a timely manner to senior-level support personnel. Support to other Division and facility IT ...if needed. GENERAL RESPONSIBILITIES + Effectively works with customers, Service Desk and Technical Services personnel +… more