- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to rewarding work, from the safety and comfort of your ... own home? We are looking for Customer Service Representatives to support inbound customer service , help desk, technical support, and back-office… more
- GE Appliances, a Haier company (Austin, TX)
- …*Tuition reimbursement *Gym membership reimbursement *Career growth opportunities **Position** Inbound Customer Service Agent -Bodewell ( Remote ) ... to create happiness and well-being in every home. 100% Remote . Opportunities are available for candidates residing within these...SD **How You'll Create Possibilities** As an ** Inbound Customer Service Agent ** with ASI/GE… more
- GE Appliances, a Haier company (Austin, TX)
- …Gym membership reimbursement Career growth opportunities **Position** Inbound Customer Service Agent - Consumer Relations ( Remote ) **Location** USA, ... 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by...to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment**… more
- Concentrix (Austin, TX)
- …Casualty Insurance Agent ( Remote ) role include: + 1 + years of customer service experience + Active resident license to sell P&C insurance + Verifiable ... Job Title: (Bilingual: Spanish) Licensed Personal Lines Insurance Agent , P&C ( Remote ) Job Description PLEASE...inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine… more
- TTEC (Austin, TX)
- …solutions to meet their personal health and financial needs + Be providing full lifecycle customer service and sales where you could accept inbound or might be ... you would expect if it were your private information being shared) + Strong customer service orientation (empathy, compassion and listening skills) + High school… more
- Humana (Austin, TX)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment,… more
- Humana (Austin, TX)
- …weekends. + Proven experience in telesales, telemarketing, or a high-volume customer service environment. + Strong verbal communication, negotiation, and ... in a fast-paced, goal-oriented environment and are passionate about delivering outstanding customer experiences. The IFG Agnostic Sales Agent qualifies prospects… more
- TTEC (Austin, TX)
- …In this role, you'll grow your career by connecting your customer service and sales aptitude to become a ** Remote Licensed Healthcare Insurance ... days and ignite your career with TTEC's award-winning employment experience. As a ** Customer Service and Sales Representative working remotely** , you'll be a… more
- TTEC (Austin, TX)
- …CEM must have High energy and creativity. You'll report to Senior Manager, Sales Service Delivery. You will drive revenue for the Client by engaging, coaching and ... achieve sales targets and revenue goals + Monitor sales agent performance and provide feedback to drive continuous improvement...and engaging for the site agents as well as remote agents, if applicable. + Proficiency with computer and… more
- Molina Healthcare (Austin, TX)
- …including communication skills, adherence to scripts, problem-solving ability, and overall customer service quality. + Provide Feedback: Deliver constructive ... with industry best practices and emerging trends in quality assurance and customer service . **Job Qualifications** **REQUIRED EDUCATION:** High School Diploma or… more
- Sharecare (Austin, TX)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more
- Mass Markets (Killeen, TX)
- …the industry. Our employee development team is looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- WM (Austin, TX)
- …a team of direct reports in management of initiatives critical to Customer Service process and technologies that enhance agent activities and the customer ... **Job Summary** The Customer Service Manager III has overall...of the job. Normal setting for this job is: Remote The expected base pay range for this position… more
- Ally (Austin, TX)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... **General information** **Ref #** 19842 ** Remote ?** No **Ally and Your Career** * Ally...and not delayed from BAU process and work other agent queues when necessary * Negotiate with customer… more
- Cardinal Health (Austin, TX)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... HR support, in partnership with operations + Conference with remote HR teams and HR Manager to address human...and techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time… more
- Woodforest National Bank (Cedar Park, TX)
- …urgency in others as necessary to meet deadlines and goals. * Excellent customer service , relationship management, and business development skills. * Sound ... leads and directs regional management teams in achieving profitability, sales, customer experience, compliance, and growth objectives for assigned branches within… more
- Avnet (Austin, TX)
- …trains, coaches, engages, and retains a high performing team that effectively supports customer programs, service , and products. + Conducts regular meetings with ... delivering productivity and effectiveness through utilization of business processes, customer segmentation strategies, tool utilization, customer account… more
- PagerDuty (Austin, TX)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... stakeholder management skills. We are considering candidates in the ** Remote US and Canada who are on PST and...Proven track record of change management and being an agent of change in a software development environment. PREFERRED… more