- Adaptec Solutions (Lansing, MI)
- …assigned area. + Lead the development and maintenance of a world class customer experience. + Lead Service Technician development and training + Provide ... will be leading. The position is responsible for directing service operations management, customer experience and providing...the customer . JOB DUTIES & RESPONSIBILITIES: + Lead assigned service territory execution. + Continuously… more
- Fifth Third Bank, NA (East Lansing, MI)
- …lending regulations governing real estate lending. + Demonstrated leadership, organizational, teamwork, and customer service skills. + Must lead by example ... systems and procedures. + Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively… more
- Xylem (Lansing, MI)
- We're Hiring for a ** Customer and Vendor Master Data Management Domain Lead ** ! If you are excited and passionate about helping #LetsSolveWater, consider joining ... participating in our paid Volunteer Program, Xylem Watermark ! **THE ROLE** : The Customer and Vendor Master Data Management Domain Lead leads the design,… more
- Vontier (Lansing, MI)
- …at targeted & benchmarked KPI levels on a continuous basis for the total service business. Measure customer satisfaction and operational deliverables to drive a ... Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn...position** This role is accountable for the Global e-Mobility service business covering Remote Service , Managed … more
- Fifth Third Bank, NA (Durand, MI)
- …customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as ... a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business… more
- American Express (Lansing, MI)
- …quality assurance, lead submission and lead re-routing + Ensure all lead functions are meeting Service Level Agreements (SLAs) and delivering against key ... **Description** **You Lead the Way. We've Got Your Back.** With...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Highmark Health (Lansing, MI)
- …them to create innovative products and services. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Highmark Health (Lansing, MI)
- …and best in class industry business trends and practices. May lead special assignments and mentor less experienced team members. **ESSENTIAL RESPONSIBILITIES** ... + Lead to provide strategic consultation to business customers in...researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of the most complex… more
- Ford Motor Company (Lansing, MI)
- …with Salesforce solution design, development, and integration in the (Sales & Service ) + Lead solution design, architecture, and delivery for enterprise-level ... **Salesforce Developer Lead ** Are you a creative thinker that loves...as well as offer new answers to the FordPro Customer Problems? If so, FordPro is the place for… more
- Ford Motor Company (Lansing, MI)
- …as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn ... this position ** As the Marketing Technology and Governance Lead you will serve as a product owner and...data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears,… more
- Humana (Lansing, MI)
- **Become a part of our caring community and help us put health first** The Lead IT Product Owner (PO) role is responsible for managing and communicating the vision ... Product Manager, stakeholders and the CIAM Scrum team. The Lead IT Product Owner (PO) role is responsible for...product backlog. The PO represents the voice of the customer to the team and should articulate WHAT is… more
- PNC (East Lansing, MI)
- … Teller within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities ... successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying… more
- Humana (Lansing, MI)
- …our caring community and help us put health first** The Business Intelligence Lead solves complex business problems and issues using data from internal and external ... sources to provide insight to decision-makers. The Business Intelligence Lead works on problems of diverse scope and complexity ranging from moderate to substantial.… more
- Pacific Northwest National Laboratory (Lansing, MI)
- …3rd party providers, peers and subordinates. + Demonstrated record of outstanding customer service and continuous improvement through using best practices, ... in order to increase the scientific impact of PNNL. **Responsibilities** + Lead and develop the Pacific Northwest National Laboratory's Government Accounting team,… more
- Humana (Lansing, MI)
- …Strategy Lead with meaningful strategy and product development experience to lead customer segment growth strategies. Leveraging consumer insights and data, ... Throughout the annual business cycle, you will champion the needs of your customer segment and convey new strategies and progress to senior leaders across the… more
- Wolters Kluwer (Lansing, MI)
- …sales, service , and marketing teams.** + Experience developing detailed ** customer needs analysis and user stories** + Experience with tools and processes ... ** Lead Product Manager - Remote R0040726** Responsible for...vision and focus. Understands market trends, competitive landscape, and customer needs, translating these insights into product features and… more
- Lumen (Lansing, MI)
- …for the Lumen account teams to pursue. + Coach the sales and customer success organization, through local enablement programs working with stakeholders to mentor the ... Main Responsibilities** Will support Indirect and Channel partner teams with early-stage customer development, with particular focus on our Network as a Service… more
- J&J Family of Companies (Lansing, MI)
- …ability to adapt to new systems and acquire knowledge promptly. + Excellent customer service and communication skills, with the ability to explain complex ... MES Lead Engineer - 2406186061W **Description** Johnson & Johnson is currently seeking a MES Lead Engineer to join our IT department remotely. At Johnson &… more
- Walgreens (Howell, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- Humana (Lansing, MI)
- …views and balance their trade-offs. 3. Are driven, thorough, and self-directed, and customer obsessed. 4. Able to lead through influence and persuasion. 5. ... resulting in an optimized and adaptive organization. As a Lead DevSecOps Architect, you will be at the forefront...10mpbs upload) is required. + Satellite and Wireless Internet service is NOT allowed for this role. + A… more