- DISH Network (Lansing, MI)
- …skills, and a customer service focus. As a **Field Service Manager ** you will be responsible for directing, coaching, and developing technicians ... services for DISH. **Job Duties and Responsibilities** The **Field Service Manager ** provides leadership and manages the...to create a high-performing team that delivers the best customer service possible. This highly rewarding position… more
- Wolters Kluwer (Lansing, MI)
- …the applicable sales tech stack application(s) + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/ service ... with the Managed Services Team and the territory Account Manager to ensure customer retention/success + Partner...develop deep relationships with customers and prospects + Strong Customer Service skills + Enthusiasm and eagerness… more
- HealthEdge Software Inc (Lansing, MI)
- **Overview** ** Manager , Customer Support** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team comprising ... and effective support forWellframe'sdigital health management solutions. In thiscapacity, the manager will be instrumental in fostering superior customer support… more
- State of Michigan (Dimondale, MI)
- IT Manager (ITM14) Configuration and Customer Support Team...years of experience do you have in a formal Customer Service role? + 0 to 1 year ... As an example of your writing skills, what do you think is the difference between customer service and customer support? (If needed can attach a separate… more
- Windstream Communications (Lansing, MI)
- Major Customer Success Manager Michigan, USAReq #655 Tuesday, June 18, 2024 Windstream Holdings, Inc., is a leading provider of advanced network communications ... possibilities! ** ** **About the Role:** The **Major WE Customer Success Manager ** is responsible for establishing...such opportunities to drive tangible business value for the customer . + Partner with Elite Care and Service… more
- Verint Systems, Inc. (Lansing, MI)
- …meetings in the afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations + Successful completion of a ... Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number… more
- Cleo (Lansing, MI)
- …both internally and externally + Keep accurate records, including documented customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote Cleo is...** Customer Success Manager ** Remote Cleo is a cloud integration technology...years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of… more
- Lumen (Lansing, MI)
- …a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service , problem solving and analytical skills + Verbal, written and ... issues in the areas of order entry, order validation, service activation, test and turn-up, customer access...order validation, service activation, test and turn-up, customer access group, technical customer account management,… more
- SHI (Lansing, MI)
- …The Service Delivery Manager isresponsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... conduct regular team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships. + Oversee service … more
- System One (Owosso, MI)
- System One is currently seeking a Service Manager for a direct hire opportunity in Owosso, MI. Summary: Manage internal personnel and operations in a manner that ... for the optimization of resources and delivers world class customer service , resulting in the achievement of...reporting and all other duties assigned by the Branch Manager . + Advise and assist in the hiring process… more
- CVS Health (Holt, MI)
- …building consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager onsite, the Operations Supervisor or Shift ... communicate information both to and from store management and crews2. Customer Service + Assist customers with their questions, problems and complaints +… more
- Walgreens (Okemos, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... prices merchandise as required or as directed by store manager or communicated by the shift leader. + Performs...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Walgreens (Lansing, MI)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...a positive customer experience. Models and shares customer service best practices. + Monitors … more
- Walgreens (Grand Ledge, MI)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records...and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal… more
- Tractor Supply Company (Owosso, MI)
- …by following and enforcing policies and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer . + Uncover ... the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer ...and accurately; and to provide the highest level of customer service . + Team members must have… more
- Walgreens (Okemos, MI)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... prices merchandise as required or as directed by store manager or communicated by the shift leader. + Implements...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- FranklinCovey (Lansing, MI)
- …+ FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated ... and institutions. To learn more, visit franklincovey.com . **Title:** Manager , Client Success Mid-Market Accounts **Division & Department:** Enterprise Client… more
- Under Armour, Inc. (Lansing, MI)
- …and implementation of new solutions within the Marketing space including Email Marketing, Customer Service and Customer Data Platform. You will manage ... Sr. Manager , Solutions Architect (MARTECH) **Date:** Sep 19, 2024...Customer Data Platform, Email Marketing and Personalization and Customer Service technology platforms + Directly drives… more
- Confluent (Lansing, MI)
- … Manager to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Total Security Solutions (Fowlerville, MI)
- …jobs at various stages. As one of our Project Managers, you will provide excellent customer service by properly forecasting our projects and will be a problem ... Project Manager Job Description As a Project Manager...customer . Our business is built on reputation and customer service . We look to our project… more