- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Marriott (Chicago, IL)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- CIBC (Chicago, IL)
- …visit CIBC.com (https://www.cibc.com/en/about-cibc.html) As part of the US Technology team, the Director, IT Service Management is responsible for IT ... Management across Incident, Problem, Change, Capacity Management, and Service Desk for the CIBC US Region.... for the CIBC US Region. The Director of IT Service Management is responsible for the… more
- IT Concepts (Hines, IL)
- …operation and user satisfaction. + May assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing ... is hiring an experienced Surge Support Travel Team Customer Service Engineer to support our VA - End Point...substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System… more
- AireSpring (Chicago, IL)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects… more
- Paylocity (Schaumburg, IL)
- …five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a ... the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve...a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as… more
- Anytime Fitness (Westchester, IL)
- …private training sessions, and small group training sessions. We are now looking for a LEAD TRAINER, who wants to go above and beyond impacting our club culture and ... apparel every day. You also aren't sitting behind a desk (most of the time) - you'll almost certainly...help others, so we provide access to all 24/7 full- service fitness facilities within our organization (currently 6 in… more
- Trinity Health (Maywood, IL)
- …relay of patient-related information. Duties include managing the paging system, phones, and IT help desk requests to maintain smooth unit operations. The ... accurate medical records by entering data, preparing charts, and processing service orders. Additionally, the role supports quality improvement initiatives and… more
- RLDatix (Skokie, IL)
- …service standards Additionally, this person will be responsible for: . Interacts with the Service Desk to help resolve IT -related 2nd and 3rd line ... technology infrastructure. The Infrastructure Engineer will maintain, optimize, and support our IT systems and services to ensure that RLDatix teams around the world… more
- Help at Home (Chicago, IL)
- …Develop metrics and reporting dashboards to measure performance against cost savings, service quality, and compliance benchmarks. + Lead change management ... **_Job Summary:_** The Manager, Corporate Procurement & Facilities will lead Help at Home's real estate portfolio while also...and serve as a key liaison between Finance, Operations, IT , and external partners. This is a REMOTE position… more
- Cushman & Wakefield (Chicago, IL)
- …for various positions + Coordinate with HR, department head, Office Coordinator/Office Manager, IT /Telecomm to ensure all equipment is ordered, desk is set up ... This role will directly manage operations staff, and will be responsible for service delivery through management of Operations Managers and a Facility Manager. The… more
- Owens & Minor (Chicago, IL)
- …additional Supply Chain Service technology applications and the CFE Communication Support Desk as needed. + Oversees and determines project plans for major IT ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated salary range… more
- Capgemini (Chicago, IL)
- …leading **multi-country programs** across functions like Global Contact Centers or Service Desk implementations. + Familiarity with platforms like **ServiceNow** ... isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that… more
- Rush University Medical Center (Chicago, IL)
- …technology projects as assigned. + Provide Tier 3 support and handle escalations from Service Desk and other support teams. + Participate in, and when requested ... Rush Medical Center Hospital: Rush University Medical Center Department: IT Infrastructure **Work Type:** Full Time (Total FTE between... lead , all efforts related to audits and compliance. +… more
- Paylocity (Schaumburg, IL)
- …satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of ... products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership,...to enhance and maintain client satisfaction and retention. + Lead and manage a team of Executive Account Managers… more
- TruGreen (Park Ridge, IL)
- …drive to succeed and the people skills to make every doorstep feel like a warm lead . + High school diploma or GED required (a PhD in People Skills is highly ... encouraged) + Previous sales or customer service experience is a plus, but passion and hustle...Outdoor office perks. Say goodbye to fluorescent lighting. Your " desk " comes with fresh air, sunshine, and views of… more
- Huron Consulting Group (Chicago, IL)
- …team as the expert you are now and create your future. The DBO Lead Supervisor is responsible for the oversight of teams performing revenue cycle functions across ... skills, ability to work independently, and be self-motivated are required. The Lead Supervisor will report to the Domestic Business Office leadership team. This… more
- Sedgwick (Chicago, IL)
- …determine benefits, and champion return-to-work strategies, all while delivering service that's empathetic, precise, and impactful.** **Your key responsibilities ... decisions based on received documentation or recommends denial to the team lead in alignment with the disability plan.** **Carefully reviews and interprets detailed… more
- Sedgwick (Chicago, IL)
- …information received, to approve complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan. + Reviews and analyzes ... via the claimant's physician and employer. + Refers cases to team lead and clinical case management for additional review when appropriate. + Maintains… more
- Paylocity (Schaumburg, IL)
- …resources and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance metrics through a combination of ... Location: Schaumburg, IL Compensation: Starting at $25/hour Reports To: Client Services Team Lead Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST) Primary… more