- Crate & Barrel (Northbrook, IL)
- …We're looking for a driven professional with an inclusive mindset to join our team as a Manager , Customer Experience . The Customer Experience (CX) ... flexibility to work remotely on Fridays. A day in the life as a Manager , Customer Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice… more
- British Swim School (Chicago, IL)
- Future Opening: Customer Experience Manager Part Time * Chicago Being a Swim Instructor at British Swim School is more than just a job, it is an opportunity ... generations?! Keep reading, as we have an opportunity for you! The Customer Experience Manager , known as the "Deck Ambassador" during instruction sessions,… more
- Michaels (Lincolnwood, IL)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - CHI-SKOKIE, IL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- CBRE (Chicago, IL)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... line GWS Segment Role type Full-time Areas of Interest Customer Service, Executive Management, Facilities Management Location(s) Chicago -...United States of America **About The Role** The Senior Experience Manager serves as a primary client… more
- Bridgestone Americas (La Grange, IL)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- PNC (Chicago, IL)
- …advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- The Hertz Corporation (Chicago, IL)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- The Cary Company (Addison, IL)
- …thrives on coaching teams, resolving complex customer challenges, and elevating the customer experience . You'll be both a strategic leader and a frontline ... Customer Service Manager Location: Addison, IL...adjust staffing to meet service level targets Champion the Customer Experience + Serve as the escalation… more
- LinkedIn (Chicago, IL)
- …**Responsibilities: ** + Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer ... + Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs. + Drive new product adoption… more
- Kuehne+Nagel (Bensenville, IL)
- …is responsible, on national and location level, to manage and enhance an exceptional customer experience in accordance with the Customer Care strategy, while ... with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer...Chain Management, Logistics or related discipline + 5+ years experience leading Customer Service focused teams and… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …Full time **Location:** IL Oak Brook **Job Type:** Quality **Job Posting Title:** Customer Food Safety and Quality Manager **About Us** **:** TreeHouse Foods ... employee assistance programs. **Job Description:** **_About the Role:_** The primary role of the Customer Food Safety & Quality Manager is to work closely with… more
- Colgate-Palmolive (Rosemont, IL)
- …Together, let's build a brighter, healthier future for all. As the **Associate** ** Customer Development Manager ** for our **Meijer** team, you will be primarily ... that we are a preferred supplier partner for the customer . It is critical that the individual has strong...is critical that the individual has strong analytical skills, experience of managing aP&L, and has an ability to… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a 100% ... opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with...are supported and successful! Requirements + 1+ years of experience in Account Management or SaaS Customer … more
- Acosta Group (Chicago, IL)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- LinkedIn (Chicago, IL)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ... , and growth opportunities identified. Basic Qualifications: + 5+ years of experience in any of the following: Customer Success, Account Management/Sales,… more
- Caterpillar, Inc. (Chicago, IL)
- …capabilities to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a team ... degree in Computer Science, Information Technology, or related field + Proven experience designing and implementing Dynamics 365 Customer Service + Strong… more
- GE Aerospace (Chicago, IL)
- **Job Description Summary** As a Customer Success Manager (CSM), you will be an integral part of the Americas regional commercial team, focused on day-to-day ... account management and ensuring customer success for GE Aerospace's aviation-focused software solutions. You...an accredited college or university and 5+ years of experience in software-as-a-service (SaaS), aviation project management, or sales… more
- Proofpoint (Chicago, IL)
- …issues to completion with little direction, and a passion for ensuring a world class customer experience . **Your Day to Day** + Drive high levels of customer ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...area or equivalent + 5+ years of related industry experience in professional services, sales engineering, senior support engineering,… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key** ** Customer Success** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more