- Mercury Systems (Andover, MA)
- …track record within military defense electronics and telecommunications companies, is seeking a Customer Success Manager (our internal job title for this role is ... represents both Mercury to the Prime and the Prime withing Mercury. The Customer Success Manager will work in a fast-paced environment and is expected to work… more
- Parker Hannifin Corporation (Hollis, NH)
- Customer Service Manager Location : HOLLIS, NH, United States Job Family : Customer Service Job Type : Regular Posted : Apr 8, 2025 Job ID : 56115 Back to ... Search Results Job Description Apply Now > Save JobJob Saved The Customer Service Manager is responsible for management of customer service operations within… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... of all customer warranties and contracts; depending on the size and customer base customer service manager can have a warranty team or a contract team,… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Autodesk (Boston, MA)
- **Job Requisition ID #** 25WD88758 **Position Overview** As a Customer Success Manager within the Autodesk Education Experiences (AEX) organization, you will be ... our partnership with these customers. We are looking for an experienced Customer Success Manager who is strategic, relationship-focused and business oriented… more
- Forrester (Cambridge, MA)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... realize through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate … more
- Proofpoint (Boston, MA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's cyber threat landscape,… more
- Cisco (Boston, MA)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success...range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your… more
- Danaher Corporation (Framingham, MA)
- …about the Danaher Business System which makes everything possible. The Global Customer Forecast Manager is responsible for building and fostering relationships ... commercial and demand planning teams. This position reports to the Senior Manager , Customer Forecast Intelligence and is part of our Global Commercial Enablement… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...in driving for success and 100% digitization of selected customer in both the pre- and post-sales phases. **Your… more
- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a Customer ... communicate, and utilize key performance indicators to drive improved customer satisfaction and an excellent support experience.Responsibilities will include, but… more
- Philips (Cambridge, MA)
- As the Customer Project Manager supporting Radiology Informatics, leveraging your cloud expertise to optimize solutions, you will manage all aspects (budget, ... detail level to suit the audience and ensure transparent knowledge sharing. + ** Customer Satisfaction & Change Management** : Focus on maintaining customer … more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which requires a seasoned professional… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation projects with… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Staples (Framingham, MA)
- …guidance, so that the Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing and driving coordinated sales ... experience across touchpoints including sales, email, digital media and site. The Manager , Customer Marketing will work cross-functionally with multiple teams,… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an expert and visionary ** Customer Care Communications Manager II** to lead strategic, high-impact communications across ... our Customer Care (CC) organization! In this role, the Communications Manager will be responsible for developing and implementing comprehensive communication… more
- Nutanix (Boston, MA)
- …engagement, and content consumption **What You Will Bring** 7-10+ years of customer reference program manager experience working in high technology. * ... with customers and cultivating great relationships to join the Customer Marketing team. In this role you will lead...Marketing team. In this role you will lead our customer marketing program for our customers - primarily focused… more
- S&P Global (Boston, MA)
- …use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a high-performing team ... of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving...driving performance metrics, supporting strategic account outcomes, and ensuring customer success across a portfolio of high-value client relationships.… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...playbooks, to help partners build and scale their customer success practices focused on business value realization. This… more