- Ford Motor Company (Boston, MA)
- …today and into the new era of electrification. **In this position ** As an Onboarding Success Manager , you will provide a best-in-class experience as you ... Charging to optimize their fleet operation's needs. A successful Onboarding Success Manager has exceptional...their success with the application throughout the customer onboarding journey + Continuously improve the… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... Act as a trusted advisor to customers, ensuring smooth onboarding and product adoption. + Monitor customer ...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... successful onboarding and adoption of the Allego Revenue Enablement platform...platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...industry and size to manage their initial and ongoing success ; from onboarding and implementation through training… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...likelihood to recommend Confluent + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, etc. to… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product,… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- EBSCO Information Services (Boston, MA)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... global, inclusive mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers… more
- Robert Half Technology (Boston, MA)
- …A dynamic and growing Managed Service Provider (MSP) is seeking a talented Client Success Manager with MSP experience to drive exceptional service delivery and ... + Assist in operational policies, internal events, and new employee onboarding . Requirements Qualifications + Experience: 3-5 years in client-facing roles within… more
- Amazon (Boston, MA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector team ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Amazon (Boston, MA)
- …to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by ... best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, execute… more
- Quickbase (Boston, MA)
- …You'll work at the intersection of Marketing, Product, and Customer Success , developing and executing campaigns, onboarding flows, and in-app experiences ... Quickbase is seeking a data-driven Growth Marketing Manager to own and improve our product-led growth...on improving trial-to-paid conversion, partnering and collaborating with Sales, Customer Success , and Product teams. Own key… more
- Manulife (Boston, MA)
- …while maintaining our reputation for service excellence. The **Plan Implementation Manager (PIM** ) will apply their knowledge, experience, and understanding of ... US retirement regulations, products, systems and operational onboarding , ongoing service process, and operational controls to support and deliver a best-in-class … more
- Anytime Fitness (Framingham, MA)
- …in cultivating the success of our training program. A training program manager should be a highly motivated individual with a passion for helping others improve ... and fitness. The primary role of the training program manager is to oversee member onboarding and...and suggest AF Training program options to increase client success , and ultimately, member retention. Key Responsibilities * Member… more
- Gilead Sciences, Inc. (Boston, MA)
- …tomorrows. **Job Description** **Position Summary** + The Senior Cellular Therapy Account Manager will be field-based and will be responsible for building and ... key decision makers / influencers. + Gather and share customer insights, providing timely follow-up on commitments and requests....the ATC is operational and work with the ATC Onboarding Director for site authorization. + **Patient access and… more
- CODAMETRIX (Boston, MA)
- …solutions. + Collaborate with cross-functional teams-such as Data Science, Product, and Customer Success -to address client needs and optimize results. + Vendor ... away from the keyboard and back to clinical care. Overview Reporting to the Sr. Manager , Medical Coding & Audit, the Coding Quality Program Manager , will be a… more
- Forrester (Cambridge, MA)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... us and build an extraordinary future. **About This Role:** The Sales Enablement Manager is responsible for the overall sales effectiveness and efficiency of an… more
- Datavant (Boston, MA)
- …value + **Shape the Customer Experience** : Partner with Product and Customer Success to enhance onboarding , in-product education, and the full ... **Role Summary:** We're looking for a Staff Product Marketing Manager for our Payer Data product suite who thrives...our platform's value story, partnering closely with Product, Sales, Customer Success , and Marketing teams to define… more
- Mastercard (Boston, MA)
- …and solution adoption by managing customer implementation based on established customer onboarding process Respond to prospect and customer ... online or in person, as needed to support sales prospects and production client onboarding Work with Client Success Advisor team to help ensure successful new… more