- Spirax-Sarco Engineering (Wilmington, MA)
- …to learn more. This role will focus on: Watson-Marlow is seeking a proactive, customer -focused Client Experience Manager- Quality Assurance (CEM) to support ... Job Title: Client Experience Manager - Quality Assurance Location: WM USA -...audits, and training. Lead the creation and maintenance of customer -specific Quality Agreements and Service -Level… more
- BioAgilytix (Boston, MA)
- …procedures. Maintaining paper and electronic records of test results.Complying with quality assurance procedures, participating in proficiency testing and ... CLIA while ensuring specimen integrity through strict adherence to quality and safety procedures. This is a great opportunity...or as directed by Laboratory Management. Including proactively informing Customer Service of any issues which may… more
- CVS Health (Chestnut Hill, MA)
- …but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Alkermes (Waltham, MA)
- …problems, and restore to operation. Accurately document repair activities. Support Quality Assurance investigations of breakdowns. Contractor Support Supervise ... critical spare parts based on field experience. Execute Repairs Respond to customer requests and/or alarm conditions. Assess breakdowns, systematically identify… more
- Dana-Farber Cancer Institute (Boston, MA)
- …in organizational and departmental goals and priorities and active involvement in Quality Assurance / Quality Improvement (QA/QI) activities. Each CT ... institutional requirements are met, and participates in departmental and institutional quality assurance / quality improvement (QA/QI) programs. 4.… more
- Tatte Bakery & Cafe (Boston, MA)
- …VP of Culinary to ensure all kitchen standards, procedures are met and constant quality assurance and coaching is ongoing. Leads Menu change rollout meetings ... experience, the guest experience, and operating performance. Employs total quality management / continuous improvement practices to deliver the aforementioned.… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Boston, MA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Boston, MA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Teleflex (Chelmsford, MA)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... are produced, and change management is implemented. * Interpret customer feedback to define user needs and product requirements...part of a cross-functional team. * Partner with Product Quality Assurance and Operations to make risk-based… more
- Amazon (North Reading, MA)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: North Reading, ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
- Wolters Kluwer (Waltham, MA)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- CVS Health (Malden, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Cardinal Health (Boston, MA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- AbbVie (Waltham, MA)
- …driver for the quality and compliance + Develops Global Product Quality Assurance strategy and implements agreed strategy to support pharmaceuticals, ... impact to timelines, resources and conflicting priorities. + Manages team interfaces with Quality Assurance audit team to develop audit plans, due diligence… more
- Cardinal Health (Boston, MA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- CVS Health (North Andover, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (North Andover, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
