- Beth Israel Lahey Health (Charlestown, MA)
- …resolved within SLA. Contributes to the development and execution of the enterprise-wide IT strategy for Field Support and ensures alignment with the ... functional area (On-site, Off-site (non-main hospital campuses), or Projects) of the BILH Field Support team. This individual is on point to contribute to the … more
- PwC IT Services Co. (Boston, MA)
- **Line of Service ** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Manager ... independence requirements. This position will be part of PwC IT Services (US) LLC, a member of the PwC...and applicable employment laws. **Education** _(if blank, degree and/or field of study not specified)_ Degrees/ Field of… more
- MIT Lincoln Laboratory (Lexington, MA)
- …as JIRA, ServiceNow PPM, or similar platforms Experience + Bachelor's/Master's degree in IT , Computer Science, or related field (or equivalent experience) + 6-8+ ... Laboratory is seeking a visionary and experienced ServiceNow Product Manager /Owner to lead and drive the next phase of...that builds on the success of our Information Technology Service Management (ITSM) module implementation. We are expanding the… more
- MKS Instruments Inc (Andover, MA)
- A Day in Your Life at MKS: As a Commodity Manager , IT , you will lead strategic sourcing and supplier management activities for Information Technology ( IT ) ... cultures and practices. You will report to the Sr. Manager of Global IT Commodities You Make...business objectives. + Build and maintain strategic partnerships with IT Hardware, Software, Cloud/SaaS and service providers… more
- Medtronic (Boston, MA)
- …* Irvine, California (UCI) In this critical role, you will serve as IT Manager of Cybersecurity Compliance, reporting to the VP/Chief Information Security ... Officer (CISO). You will lead a team of global IT and cybersecurity professionals dedicated to ensuring Medtronic's adherence to internal security policies and… more
- Medtronic (Boston, MA)
- …* Jacksonville, Florida * Irvine, California (UCI) In this critical role as Senior IT Manager and Business Information Security Officer (BISO), you will report ... Information Security Officer (CISO). You will lead a team of IT /Cybersecurity professionals, ensuring the highest security standards across Enterprise. You will… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Boston Business Title: Manager , IT Collaboration ServicesSub-Unit: Salary Grade ... critical educational technologies? If so, consider joining our team as the Manager , IT Collaboration Services at Harvard Business School (HBS). Collaboration… more
- Parker Hannifin Corporation (Woburn, MA)
- Digital & IT Associate: Technical Business Analyst - Project Manager Location : Woburn, MA, United States Job Family : Information Technology Job Type : Regular ... role will be the liaison between the business users, IT , and vendors providing hands-on business analysis and project...internal processes and systems to increase efficiency and customer service and reduce costs. + Bachelor's Degree in Information… more
- Sedgwick (Boston, MA)
- …Certified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Field Case Manager **In order to be considered for this Field ... south of Boston.** **PRIMARY PURPOSE OF THE ROLE:** Sedgwick Field Case Managers work face to face with their...industry-leading global company known for its excellence and customer service . + Celebrate your career achievements and each other… more
- Sedgwick (Boston, MA)
- …as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Field Case Manager -Sign On Bonus Eligible **We are growing all across the ... US and are looking for experienced Workers Comp Field Case Managers! Required to have a minimum of**...industry-leading global company known for its excellence and customer service . + Celebrate your career achievements and each other… more
- Advanced Energy (Wilmington, MA)
- …one hour of the office location to provide adequate daily coverage and/or emergency IT service . **QUALIFICATIONS:** + Excellent customer service skills. + ... IT - Sr. Site Support Specialist **About Advanced...and configuration as directed by the ticketing system and Service Desk Supervisor and Manager . + Independently… more
- Danaher Corporation (Boston, MA)
- …tomorrow. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for customer satisfaction in all ... for the company. This position reports to the District Service Manager and is part of the...role, you will be responsible for: + A FSE ( Field Service Engineer) must have ability to… more
- Leidos (Bedford, MA)
- …and Performance of the service desk operations to include the management of Field Service Reps. + Supervise management personnel for a 24/7 operation. + ... has a new and exciting opportunity for a **Project Manager - Lead Service Desk** in our...systems, and resolution processes. + Experience ensuring compliance with IT security policies, procedures, and classified environment protocols. +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …**Experience:** + 1-3 years related work experience required in 2 plus years of Service Desk/ Field / IT Support experience supporting a large enterprise of end ... Desk as well as logging, triaging, resolving, and timely follow-up of service requests/incidents. The Field Support Technician interacts with all levels of… more
- Bright Horizons (Newton, MA)
- …in which system and process changes can improve efficiency of key users, customer service , accuracy of results, and/or completeness of data. + Act as a change agent ... response and resolution is consistently conducted with a high level of customer service . + Meet or exceed defined standards of resolution volumes, quality, and… more
- Xerox (Boston, MA)
- …coaching and feedback to drive results. **Qualifications** + Bachelor's degree in Business, IT , or a related field , or equivalent experience. + 7+ years ... Federal Sales Manager **General Information** Press space or enter keys...20035606 Job Level Department Leader Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level Mid-Senior Level Currency USD -… more
- ConvaTec (Boston, MA)
- …target key customers for in- service programs. + Report results of in- service program to the Regional Sales Manager . + Leverage existingConvatecTerritory ... or product improvement ideas. Also, as requested, participate in field testing of marketing program concepts and provide input...for in- service programs. + Report results of in- service program to the Regional Sales Manager .… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to advance safe, quality-driven clinical care.** **4. Contributes to the success of BILH IT by assuring excellent customer service and adherence to SLAs. Assures ... is a hybrid opportunity for applicants in the New England area. The Manager , EHR Applications is responsible for the development, implementation, and maintenance of… more
- Greater Lawrence Community Action Council (Lawrence, MA)
- Job Summary: The Merrimack Valley Career Center (MVCC) Manager is responsible for overseeing the day-to-day operations of the Career Center while managing the ... operational leadership, supervises staff, manages customer flow, coordinates front-line service delivery, and ensures the Career Center is meeting performance… more
- Verint Systems, Inc. (Boston, MA)
- …agreements and service schedules annually and utilizing a network of IT supplier contacts that can be leveraged in such negotiations. + Demonstrated ... at www.verint.com . **Overview of Job Function:** The Category Manager will be responsible for leading the strategic procurement...service level agreements for voice and data + IT Hardware, including personal computing, mid and high range… more