- TEKsystems (Boston, MA)
- …We are seeking a dedicated and skilled Service Desk Analyst to join our team. Responsibilities: + Serve as the first contact with customers who need technical ... assistance via phone or email. + Perform troubleshooting using different diagnostic techniques. + Troubleshoot, diagnose, and resolve technical hardware and/or software issues. + Provide quick resolution and excellent customer service. + Redirect unresolved… more
- TEKsystems (Cambridge, MA)
- Description We are seeking a reliable and detail-oriented Laptop Refresh Technician to support our organization's device refresh initiatives. This role is ... responsible for managing the full lifecycle of laptop upgrades - from provisioning and deployment to return and evaluation - ensuring a seamless experience for end users. Key Responsibilities: * Track all upgrade activities to ensure timely and accurate laptop… more