- Cisco (Boston, MA)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... technical professional whose sweet spot is in customer relationships and success . You are proactive...implement Technical Adoption Plans in partnership with Customer Success Specialists (CSS) that align with… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...We are seeking someone who is innovative, creative, analytical, technical and can think strategically about business, product, and… more
- Philips (Cambridge, MA)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...and value creation of Philips solution. + Support pre-order technical sales meetings and project scoping, Maximize customer… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience resolving technical issues with operations,… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- IBM (Boston, MA)
- …B2B customer -facing role with responsibility for problem resolution and customer success . * High-level knowledge of enterprise IT organizational, business, ... building great relationships with rapport and credibility. The Cloud Technical Account Manager (TAM) has a strong...for product adoption with a focus on accelerating the customer 's time to value and will deliver technical… more
- Amazon (North Reading, MA)
- …and driving digital transformation? We are seeking an experienced Product Manager - Technical for Manufacturing and Supply Chain Enterprise Applications to ... the latest technologies and AI capabilities. As a Product Manager - Technical for Manufacturing Enterprise Systems, you will...documents for new capabilities - Define and track key success metrics that demonstrate business impact and value -… more
- Fujifilm (Boston, MA)
- **Position Overview** The Technical Services Manager (internally known as Technical Solutions Manager ) will be responsible for the development of new ... or products. This position will report to the National Technical Training and Communications Manager and act...training classes, including onsite training, as needed. + Provide Customer Support Technicians with product technical updates… more
- Amazon (North Reading, MA)
- …fulfilling and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager - Technical who will be working with the AR Storage product ... for a rapidly growing sortation vertical. Critical to your success will be partnering with technical teams...to details, and demonstrate end-to-end ownership. As a seasoned technical product manager , you will add structure… more
- Fujifilm (Boston, MA)
- **Position Overview** The Technical Services Manager (Internally known as Technical Solutions Manager ) for toner-based production equipment and ... training classes, including onsite training, as needed. + Provide Customer Support Technicians with product technical updates...products + Perform other related duties as assigned by manager + Host routine conference calls with Customer… more
- EDB (Boston, MA)
- …** We're currently seeking a versatile manager with a proven history of success in technical support management and team development. This role manages a ... business goals. + Cross-functional collaboration with other key corporate functions, such as Customer Success , Professional Services, or Sales to ensure that the… more
- Amazon (Boston, MA)
- Description We are seeking an exceptional Senior Product Manager Technical to join our Alexa AI Product team, where you will be at the forefront of ... with world-class Scientists, Engineers, and cross-functional teams to translate complex technical capabilities into delightful customer experiences. The position… more
- Amazon (Boston, MA)
- …High Performance Computing (HPC) team at AWS is seeking an exceptional Senior Product Manager - Technical (External Services) to drive the development of our HPC ... for our HPC customers. We seek an experienced product manager who can translate complex customer needs...a proven track record of working backwards from ambiguous customer needs. You should possess strong technical … more
- Amazon (North Reading, MA)
- …fun. Amazon Robotics (AR) seeks a talented and motivated Sr. Supply Chain Systems Technical Program Manager (TPM) to join the Robotics Supply Chain (RSC) team. ... RSC. The TPM will be the single-threaded leader for RSC ERP systems, developing technical solutions that scale to growth and solve challenges. The TPM will own the… more
- Datavant (Boston, MA)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... and reports on project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management...and processes with the ability to converse at a technical level + BS degree in business, technology or… more
- PSI Services (Boston, MA)
- **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually **About PSI** We are PSI Services. We power world leading ... more about what we do at: https://www.psiexams.com/ **About the Role** The Technical Program Manager **(ETS Integration)** in PSI's Project Management Office… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Boston, MA)
- …systems and a relentless desire to improve customer experience are requirements for success in this role. As a Principal Technical Program Manager , you ... Description Principal Technical Program Manager - Amazon Search...Platform Technologies, Palo Alto, CA. Amazon Search creates powerful, customer -focused product search solutions and technologies. Whenever a … more
- CODAMETRIX (Boston, MA)
- …providers away from the keyboard and back to clinical care. Overview The Lead Technical Product Manager (TPM) is a member of the Product team, reporting ... strategy, and success metrics. + Conduct market research to identify customer needs, industry trends, and competitive landscape. + Gather and analyze customer… more