- Topsort (Somerville, MA)
- … journey that aligns with company growth objectives. You will: Develop and implement a strategy of excellence in Customer Experience (CX) aligned to the ... getting it done today. What is this role like? Customer Success Lead is the leader and...and strategic commercial guidance. executive fosters ownership of the customer experience across leadership, reduces organizational silos,… more
- H&R Block (Arlington, MA)
- …better if you also had Bachelor's degree in accounting or related field Previous experience in a customer service or retail environment Experience working ... improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This...Block Next. This multi-year roadmap focuses on innovation, client experience , and sustainable growth. It is designed to elevate… more
- TD Bank Group (Lexington, MA)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... saving time & money Consistently executes appropriate behaviors to deliver a Legendary Customer experience that is unexpectedly human in the Store through either… more
- Metrum Research Group (Boston, MA)
- …Serve as a member of the senior leadership team and contribute to overall company strategy Lead and develop the business development team (including Customer ... Sciences unit, serving as the driving force behind our business development strategy and revenue growth. As the commercial leader, you will spearhead all… more
- TD Bank Group (Boston, MA)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... member or internal Bank partners, while ensuring a positive Customer experience Requires a broad knowledge and...key role in customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities… more
- Topsort (Somerville, MA)
- …with product, support, and engineering to resolve issues and improve the client experience . Prepare and lead QBRs, performance reviews, and product optimization ... in client-facing roles, ideally in account management, consulting, or customer success. Proven experience working with large...can interpret product data and turn it into client strategy . Experience working in or with fast-paced… more
- Pentera (Burlington, MA)
- …accounts. Lead demos and complex pilots as a hands-on, customer -facing professional. Collaborate with end customers and channel partners to generate and ... have a proven ability to deliver results. We're looking for someone who is customer -focused, driven, and ready to attack the market with energy and precision. Roles… more
- Staples, Inc. (Saugus, MA)
- …: Able to work a flexible schedule based on the store's needs Strong customer service experience Demonstrated ability to engage and speak to customers and ... Job Description Sales Specialists provide exceptional customer service in helping our customers find a...And many more benefits Compensation based on qualifications and experience Play an active role in helping both your… more
- Draper (Cambridge, MA)
- …technology offerings and open new business areas based on program and technical experience . Analyze Draper strategy and work with management to build capability ... Draper has the workforce it needs to meet its customer needs both now and in the future. Group...members. Convey relevant information from management to group members. Lead , mentor, build depth in their area of expertise,… more
- Cambridge Mobile Telematics (Cambridge, MA)
- …and the value they deliver by solving customer problems and achieving customer goals Lead disciplined product discovery efforts to identify and define high ... Commercial Auto will be responsible for the vision and strategy for CMT's commercial auto insurance & fleet solutions....leverage new features and products Develop and lead cross functional teams to bring products from concept… more
- Cognizant Technology Solutions (Boston, MA)
- …only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery. ... Role: *Developing and implementing strategy for the program team, including developing a robust...marketing and communications team to increase awareness of programs * Lead the proposal responses by engaging with various service… more
- Re:Build Manufacturing (Boston, MA)
- …looking for We are seeking a General Manager with deep early product development experience to launch a suite of innovative AI applications to market. Reporting to ... of new AI-powered SaaS products. They will build the strategy and the team from the ground up, with...companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the… more
- Ascensus, LLC. (Newton, MA)
- …on understanding of the FuturePlan multi-year strategic growth plan, market segmentation, customer behavior and competitive landscape. Lead and drive results by ... business with targeted clients through marketing. We're looking for a customer -obsessed, nimble, digital-first marketer, expert in Retirement, who is comfortable… more
- Centerfield (Boston, MA)
- Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for ... by a variety of factors, including location, cost of living, job-related skills, experience , and relevant education or training. The final offer may vary based on… more
- Klaviyo (Boston, MA)
- …Company lead for crisis and change management communications Channels & Content Lead the strategy , planning and production of all company-wide events. Owning ... looking for a strategic Director of Internal Communications to lead a high-performing team responsible for informing, inspiring, and...inform and improve engagement through our content and channel strategy Who You Are: 15+ years of experience… more
- Autofleet (Boston, MA)
- …technology, fleet electrification, smart cities, and related sectors to inform sales strategy and customer conversations Meet or exceed quarterly and annual ... building, and consultative enterprise selling to engage key decision-makers. Experience selling to mobility, fleet, transportation, or automotive customers is… more
- Raytheon Technologies (Marlborough, MA)
- …Aerospace Collins Aerospace Resilient Navigation Solutions is looking for a Customer Quality Engineer (CQE) to execute quality initiatives and manage processes ... to deliver compliant systems and specific customer quality flow down requirements throughout program lifecycles. As...the program teams and supply base. The Mission Assurance Lead (MAL) is responsible for leading a cross product… more
- SIXT (Boston, MA)
- …present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest ... wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality...least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus… more
- SimpliSafe (Boston, MA)
- …new product service experiences, leveraging your deep understanding of technology, business, and customer needs to lead thinking on our AI-powered products and ... individuals who are passionate about technology, security, and delivering exceptional customer experiences. We're embracing a hybrid work model that enables our… more
- Kailera Therapeutics, Inc. (Waltham, MA)
- …and approve internal, external, and clinical site audits using risk-informed strategy to ensure GCP/GVP compliance in clinical studies and pharmacovigilance ... Assess audit findings and develop corrective and preventative actions (CAPA). Lead investigations into quality issues and deviations, identifying root causes and… more
