- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- Walmart (Walpole, MA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Boston, MA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Symmons Industries (Braintree, MA)
- …of quality control measures to ensure that products meet customer specifications and regulatory requirements. + Collaborate with engineering and production teams ... to identify opportunities for process improvements and quality enhancements. + Actively resolve customer complaints...quality standards and resolve any issues impacting product quality . Team Development and Collaboration: + Manage, coach… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- EMCOR Group (Norwood, MA)
- …all assigned projects. + Build trust by consistently meeting project deadlines and customer expectations. + Lead Service Manager and maintain oversight of the ... **Description** **Job Title: Service Manager** **Classification: Exempt** **Manager: VP Service ** **Date: January 2025** About Us Gaston Electrical is a wholly… more
- VCA Animal Hospitals (Stoughton, MA)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . Skills and Qualifications * Excellent knowledge ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Savers | Value Village (West Roxbury, MA)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Danaher Corporation (Boston, MA)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Cambridge Savings Bank (Waltham, MA)
- …for junior Helpdesk staff and collaboration with system administrators to ensure excellent customer service . These goals will be achieved by phone, on-site or ... POSITION: Senior Service Desk Specialist Summary: At Cambridge Savings Bank,...Bank's business customers in conjunction with Cash Management ensuring quality experience and customer satisfaction supporting CSB… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Needham Bank (Wellesley, MA)
- … service to sales culture by ensuring branches deliver consistent, high quality customer experiences + Promote community involvement and local business ... Retail, responsible for leading and managing the performance and customer experience of the branch network. This role ensures...hiring recommendations to SVP Retail + Train, develop and coach Branch Managers to optimize service delivery,… more
- SHI (Boston, MA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …DFCI's internal call center, are handled in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center reports to ... preferred, along with 2 years of related health care, call center, and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Knowledge… more
- TD Bank (Lexington, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Taco Bell (Boston, MA)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- TD Bank (Peabody, MA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more