- Cardinal Health (Madison, WI)
- …& development through the execution of marketing assistance programs. **_Job Summary_** The Advisor , Customer Insights leads Medical Distribution primary ... the US Medical Distribution organization, leveraging survey results and customer advisory board insights to drive a customer -centric culture. + Manages… more
- Ensono (Madison, WI)
- …Technical AdvisorRemote - United StatesJR011818 **Position Summary** The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical representative for ... as make improvements to optimize our clients' infrastructure. The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we… more
- BMO Financial Group (Watertown, WI)
- …to deliver a comprehensive banking solution in the best interest of the customer . Determines client needs and provides solutions though the sales of managed products ... seminars) and cultivate branch employee referrals. + Identifies opportunities during customer conversations to generate referrals for personal and commercial banking… more
- Verint Systems, Inc. (Madison, WI)
- …and developing escalation resolution plans as necessary + Act as a trusted advisor by providing insights , recommendations, and industry best practices to guide ... At Verint, we believe customer engagement is the core of every global...KPIs (renewals, adoption, NPS/CSAT), identify trends, and provide actionable insights to internal and external stakeholders + Cultivate strong,… more
- Confluent (Madison, WI)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Nutanix (Milwaukee, WI)
- …ensure their success with Nutanix technology. + Act as the post-sales trusted advisor for 6-8 strategic customers, overseeing customer needs from deployment to ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Confluent (Madison, WI)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The… more
- Evolent (Madison, WI)
- …closely with customer strategy and growth teams to develop analytical insights that communicate Evolent's value story to client stakeholders. We turn complex ... business insights to clients + Serving as a strategic advisor to internal and external stakeholders, communicating Evolent product performance and identifying… more
- Grifols Shared Services North America, Inc (Madison, WI)
- …impact pull through, eg HEOR or reimbursement specialist. + Gather and provide customer insights to Grifols internal stakeholders for development of integrated ... generate insights + Application of data and insights to guide customer focused activities and...become regarded as a valued strategic partner and trusted advisor providing customer -centric solutions. Consistently demonstrate follow… more
- Grifols Shared Services North America, Inc (Green Bay, WI)
- …pull-through (eg, MSL, IG Nurse Educator, reimbursement specialist) *Gather and provide customer insights to Marketing teams for development of integrated ... customers. *Become a valued strategic partner as well as trusted advisor offering customer -centric solutions. Consistently demonstrate follow-through for the… more
- Concentrix (Madison, WI)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the world's ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through… more
- ServiceNow, Inc. (Milwaukee, WI)
- …** The Principal Business Information Security & Solutions Architect is a customer -facing, senior-level role that blends the strategic expertise of a Chief ... Business Information Security Officer (BISO), focuses on architecting secure, scalable customer workflow solutions on the ServiceNow NOW Platform for financial… more
- Highmark Health (Madison, WI)
- …as the sales team's clinical expert, providing high-level support and insights for strategic clients, aligning enterprise and client-level clinical strategies, and ... as a clinical subject matter expert (SME) and trusted advisor . Provide a value proposition that demonstrates clinical and...plans tailored to specific client needs. Deliver strategic sales insights , and partner with account teams to close complex… more
- Sprinklr (WI)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Pearson (Madison, WI)
- …Mentor and provide guidance to peers and junior colleagues, serving as a technical advisor within the team. + **Enterprise Customer Projects:** Guide and lead ... with product teams to align Pearson's offerings with evolving enterprise customer needs and market trends, influencing strategic decisions. + **Mentorship and… more
- CoStar Realty Information, Inc. (WI)
- …outstanding customer support through regular, value-add communication, sharing market insights , and offering solutions that help our clients achieve their goals. ... to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been… more
- Copeland (Madison, WI)
- …project details, and competitor notes through Salesforce CRM. + Proactively seek customer insights on overall market health, product needs, and competitor ... sales team, responsible for developing and driving account strategies to enhance customer relationships, striving to achieve Trusted Advisor status with… more
- Lenovo (WI)
- …into innovative product features and solutions. + Act as a trusted technical advisor to key customers, providing insights and recommendations that drive value ... vision and innovation. This role focuses on aligning technology solutions with customer needs and supporting sales growth. Acting as a bridge between technical… more
- Fiserv (Madison, WI)
- …prospects' vision and requirements with our solutions portfolio, you will deliver differentiated customer value and serve as a strategic advisor to your clients. ... needs are being met. * Provide strategic and consultative insights on specific products to deliver value and grow...at a very senior level with clients, gaining trusted advisor status. * Strong influencing and negotiation skills. *… more
- Palo Alto Networks (Milwaukee, WI)
- …the product management team on new feature requests and product improvements based on insights gained from your customer interaction. Your team will play a key ... role in defining technical solutions that secure a customer 's key business imperatives and ensuring value realization of...focused on client's best solution by being a trusted advisor + Proficient in English **The Team** Our Solutions… more