- Sub-Zero Group, Inc. (Madison, WI)
- … expert, this position will set you up for success in the future. Overview Our Customer Advocate Team is responsible for taking ownership of complex customer ... Required Qualifications: High School Diploma or equivalent 3-5 years' experience in product support or customer service...3-5 years' experience in product support or customer service Excellent verbal and written communication skills … more
- Lumen (Madison, WI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account...on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical… more
- Confluent (Madison, WI)
- …Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of the customer ... Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with...Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical… more
- Ensono (Madison, WI)
- …around the Client solution and not only takes the lead as a client advocate but also provides representation for Ensono technical teams in client engagements, ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...+ Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience… more
- Generac Power Systems (Pewaukee, WI)
- … for tools, automation, and workflow optimizations that improve efficiency and enhance customer experience . + Lead and develop the Customer Solutions ... IT, or a related field, or equivalent experience . + 5+ years of experience in operations, support strategy, or technical process management. + 2+ years of… more
- White Cap (WI)
- … expertise in client services, training, and solution design. Utilizes this technical knowledge in customer support, instruction, and product implementation, ... sales by discovering and leveraging opportunities in the designated territory. + Advocate for product specifications at architectural and engineering firms and DOTs… more
- Acxiom (Madison, WI)
- …team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches to ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Madison, WI)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... , account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- Robert Half Office Team (Milwaukee, WI)
- …Personalize customer interactions to minimize effort and enhance the overall experience . * Independently assess and resolve customer concerns with timely and ... create lasting relationships. Responsibilities: * Serve as a dedicated advocate for customers, ensuring their needs are met with...operational efficiency. Requirements * Minimum of 3 years of experience in a customer service or call… more
- Cardinal Health (Madison, WI)
- …eCommerce contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. ... on relationships with business leaders to improve the front-end experience . Digital Marketing & eCommerce is responsible for developing...channels while making it easy for a user and/or customer to accomplish their intended task(s) and deliver a… more
- Lumen (Madison, WI)
- …solutions to complex operational and technical issues that affect the customer experience on the platform + Outstanding communication and interpersonal ... to drive development & integration, establish and maintain alignment between the customer experience and development roadmaps, ensure adherence to standard… more
- Eaton Corporation (Menomonee Falls, WI)
- …management through technical ownership of the order and creates a positive customer experience through a proactive approach to project support and issue ... technical order configuration, documentation, and warranty resolutions. + Serve as the customer 's advocate by relaying the appropriate level of urgency to… more
- Brunswick (Fond Du Lac, WI)
- …business goals, technical constraints, and brand standards. + **Be a Design Advocate ** : Promote a culture of: + Customer empathy and insight-driven design ... Now!_ _We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If… more
- Deloitte (Milwaukee, WI)
- …implementations. + Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring architectural integrity, feasibility, and ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Cardinal Health (Madison, WI)
- …level architecture and design of project solution + Consider various proposals of technical solution based on customer requirements, product knowledge and system ... cloud-friendly solutions and practices. We are looking for an individual to provide technical guidance and leadership. In this role, you will need to gain a… more
- Wolters Kluwer (Madison, WI)
- …engineering teams to deliver high-quality software at scale. With over a decade of experience , you bring deep technical expertise, a passion for automation, and ... tools and technologies to enhance platform capabilities and improve developer experience . + Prepare and maintain technical documentation, including… more
- Acxiom (Madison, WI)
- …team expectations around value delivery timelines **Problem Solver & Success Advocate ** * Proven experience using structured, disciplined approaches to ... The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client's Adobe… more
- Deloitte (Madison, WI)
- …and implementations. + Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Confluent (Madison, WI)
- …at a high level. + Coordinate large cross-functional teams via internal and customer -facing calls. + Successfully acquire technical status and next steps from ... format. + Ensure the customer 's voice is heard throughout the escalation process. Advocate for the customer by speaking up where necessary. + Set correct… more
- Textron (Milwaukee, WI)
- …support and primary point of contact for Textron Aviation customers and the customer 's personal advocate by addressing all issues concerning their aircraft\. ... aircraft sales organization and Textron service center organization with prospect and customer contacts, providing technical support as necessary\. + Represent… more
