- Celerity Staffing Solutions (Madison, WI)
- Inbound / Outbound Call Center - Customer Service/Loan Repayment Counselor - Temporary to Hire MUST LIVE w/in the 50-mile radius of Dane County Regional ... accounts, acting as the liaison between the borrower and lender in an inbound / outbound environment. Class begins in August! Schedule : Weekdays - Training 8am to… more
- MDS COMMUNICATIONS CORPORATION (Oshkosh, WI)
- …Shift Undisclosed Job Category Telecommunications Description MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... from home after you have established yourself in the call center . The opportunity to advance to...center . The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios… more
- Cardinal Health (Madison, WI)
- …or equivalent experience preferred + 2-4 years of Customer Service inbound / outbound phone call center experience preferred + Experience with medical ... distraction free environment with access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders,… more
- Kohl's (Menomonee Falls, WI)
- …team oriented environment + Adaptive and flexible to changing technologies, processes and environments + Previous inbound / outbound call center experience ... Kohl's credit card, Kohls.com and Kohl's Rewards inquiries + Document all call information according to standard operating procedures + Meet performance metrics for… more
- CVS Health (Madison, WI)
- …and research/case fulfillment in the system. + Works in an inbound and outbound call center environment and completes outbound phone calls ... pass a language assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills including MS Office applications such as… more
- Pearl Interactive Network (Madison, WI)
- … call center environment. + 3 years' experience supervising or managing inbound / outbound /virtual call center . + Highly proficient utilizing Excel ... conferences, and ability to travel to any applicable on-site company business center . **Physical Requirements:** While performing the duties of this job, the… more
- Humana (Madison, WI)
- …or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE ( inbound or outbound )** + **2 years of customer service ... part of our caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital,… more
- Conduent (WI)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound ... for a Large Pharmaceutical Company Patient Assistance Program.** **Make outbound calls to Patients/Health Care Provides as required to...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- Generac Power Systems (Waukesha, WI)
- …is responsible for advanced planning, administration, and implementation of telecommunications and call center services. This position is expected to handle more ... assisting in resolving problems, and leading the evaluation of call center and call routing... outbound dialer calling campaigns. + Track all outbound and inbound dialer activity, including "real-time"… more
- Humana (Madison, WI)
- …both languages) + A minimum of 1 year of experience in a fast-paced call center with high inbound and outbound call volumes + Experience consistently ... Care Management Support Assistants perform their role in a call center environment that includes working in...Help members retain and access benefits + Service both inbound and outbound calls Success in the… more
- Prime Therapeutics (Madison, WI)
- …a Subject Matter Expert for MTM programs. The position is responsible for receiving inbound and making outbound calls to qualified members to review the benefits ... training and daily tasks as needed. **Responsibilities** + Receive inbound and make outbound calls to eligible...Pharmacists + Facilitate training for new hire classes, including call shadowing; complete Quality Assurance on recorded calls and… more
- Cognizant (Madison, WI)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... other customer service representatives. The position also makes outbound calls and processes other tasks as and when...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Concentrix (Madison, WI)
- …Customer Service Representative - Remote (Healthcare) role include: + 2+ years of call center experience + Experience in a healthcare-related field or ... (Healthcare) works from home and interfaces with customers via inbound / outbound calls and/or via the Internet. This...Representative (Healthcare) working from home, you will: + Provide inbound customer support using a call flow… more
- Cardinal Health (Madison, WI)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... to patients who need them-faster.** **Responsibilities** **:** + Responsible for handling inbound and outbound calls, with ability to determine needs and… more
- Cardinal Health (Madison, WI)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound ...company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or… more
- Cardinal Health (Madison, WI)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes...into company proprietary software while conversing via telephone** Place outbound phone calls for patient follow ups, confirmations or… more
- Molina Healthcare (Racine, WI)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... a liaison between other departments. **Job Duties** + Handles and records inbound / outbound pharmacy calls in required systems from members, providers,… more
- Deloitte (Milwaukee, WI)
- …to identify solutions to reported issues. + Troubleshooting through logs for inbound , outbound voice (SIP/URS/ORS/IXN/Stat/MCP etc) , E-Services email chat, GMS, ... outbound campaigns for both Linux and Windows environment. +...Windows + Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance.… more
- Robert Half Office Team (Milwaukee, WI)
- …+ High school diploma or equivalent qualification required. + Proficiency in answering inbound calls and managing call center customer service operations. ... * Assist with scheduling appointments and managing email correspondence effectively. * Handle inbound and outbound calls to address member concerns and provide… more
- CenterWell (Madison, WI)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... independent discretion. In this role, you will: + Make outbound and take inbound calls + Communicate...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
