- Brunswick (Menomonee Falls, WI)
- …coordination. + **Global Perspective** : Ability to handle international documentation, and support diverse customer bases. + **Collaborative Spirit** : Strong ... of marine recreation._ **Position Overview:** Navico Group is seeking a ** Senior Technical Specialist** to enhance service delivery across our electronics solutions… more
- Wolters Kluwer (Madison, WI)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) to join our Sustainment team** . This senior -level… more
- EDB (Madison, WI)
- …drive continuous improvement, and report performance to senior leadership. + ** Customer Experience:** + Transform support into a value creation organization ... Platform Expertise:** + Drive optimization and utilization of EDB's core customer support platform + Ensure the organization leverages best practices in CRM,… more
- Capital One (Madison, WI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- Trellix (Madison, WI)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About** **Trellix:**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Cardinal Health (Madison, WI)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for… more
- Coinbase (Madison, WI)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Highmark Health (Madison, WI)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business ... expertise to design, develop, and support various complex projects and data analyses. A primary...developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and… more
- Oracle (Madison, WI)
- **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations ... continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support data-driven… more
- PagerDuty (Madison, WI)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- Rocket Software (Madison, WI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to ... to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge… more
- Capital One (Madison, WI)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... businesses address these same needs going forward. As an Senior Associate, Support Engineer, you will be...as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role… more
- Oracle (Madison, WI)
- **Job Description** ** Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... must be **U.S. Citizens** **About the Role** As a ** Senior Support Engineer** 1 in Oracle's ...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Merck (Madison, WI)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... support the identified immunization needs. + For select customer accounts, coordinate with our Company's customer ... team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy… more
- Coinbase (Madison, WI)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- Marshfield Clinic (Marshfield, WI)
- …the most exciting missions in the world!** **Job Title:** Pharmacy Systems Support Specialist Senior **Cost Center:** 301641560 System Ancillary Region-340b ... days (United States of America) **Job Description:** **JOB SUMMARY** The Pharmacy Systems Support Specialist Senior helps facilitate and support the design,… more
- Oracle (Madison, WI)
- …and engagement. * Oversee development and execution of messaging frameworks, assets, and support materials that reinforce the value of Customer Success across ... We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite Customer… more
- Lumen (Madison, WI)
- …qualitative and quantitative research, segmentation, journey mapping, and sentiment analysis. + Support the development and maintenance of key customer metrics ... digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and Experience Marketing… more
- Generac Power Systems (Waukesha, WI)
- …to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into ... energy technology solutions company, we continue to push new boundaries. The Senior Industrial Technical Support Specialist is responsible for providing advanced… more
- Cayuse Holdings (Madison, WI)
- **Overview** **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service ... USD $20.00 - USD $32.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/3057/ senior -computer-user- support -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more