- Confluent (Madison, WI)
- …be paid through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- NTT America, Inc. (Madison, WI)
- …Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual contributor responsible for ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Wilson Language Training (Madison, WI)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...understanding of each customer -s organizational goals, key success metrics, challenges, and strategic initiatives to… more
- Acxiom (Madison, WI)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...opportunities + Able to drive the translation of client strategic goals into measurable value outcomes and success… more
- Acxiom (Madison, WI)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Ralliant (Madison, WI)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the...+ Relationship and trust building in defense environments. + Customer advocacy and negotiation skills. + Strategic … more
- ISC2 (Madison, WI)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy...You will be accountable for the performance of the Customer Success Account Managers and for aligning… more
- Datavant (Madison, WI)
- …to build deep, trust-based relationships with customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- Renaissance (Milwaukee, WI)
- … relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. ... business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for… more
- Cengage Group (Madison, WI)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Dodge Construction Network (Madison, WI)
- Strategic Account Manager Location: Remote, United States **Description** Dodge Construction Network (Dodge) is looking for aStrategic Account Managertomanageits ... strategic and high valueaccounts. In this role, you aresolely...client revenue by delivering exceptional value through Dodge's solutions. Success in this role requires strong consultative selling capabilities,… more
- ECP (Milwaukee, WI)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS onboarding, value realization,… more
- Generac Power Systems (Waukesha, WI)
- …solutions company, we continue to push new boundaries. **Primary Purpose** The **Senior Manager , Strategic Pricing and Value realization** , will be responsible ... profitability for Generac's residential product categories. In this role, the Senior Manager will set pricing in accordance with Manufacturer Suggested Retail Price… more
- Norstella (Madison, WI)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& ability to approach accounts in a proactive & strategic manner. + Experience balancing the needs of multiple… more
- Sharecare (Madison, WI)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- BrightSpring Health Services (Milwaukee, WI)
- …best life we encourage you to apply today! TheClient Success Manager , Senior Livingcultivates and maintains an on-going strategic relationship with their ... clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall...Required: 3 or more years' experience in client management ( customer service) or sales in Long-Term Care. We offer:… more
- Cengage Group (Madison, WI)
- …including onboarding/training, strategic product and content discussions, and customer support needs. **Account Manager ** + Actively engage customers ... day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key… more
- Wolters Kluwer (Madison, WI)
- …days per month in the office (see posting for locations) **OVERVIEW** The Senior Customer Success Specialist is a key contributor within a multi-functional team ... optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure...customer health and provide input to changes in customer health to Account Executive, Engagement Manager ,… more
- TreeHouse Foods, Inc. (Green Bay, WI)
- …Customer Food Safety & Quality Manager is to work closely with key strategic customer technical and sales teams and the TreeHouse Foods internal teams to ... IL Oak Brook **Job Type:** Quality **Job Posting Title:** Customer Food Safety and Quality Manager **About...and inquiries while also maintaining the "Voice of the Customer ". + Manage multiple strategic customers, acting… more
- UKG (Madison, WI)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, ... Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers....* 2+ years successful experience in account management, sales, customer success , ERM or a related field,… more