- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- TEKsystems (Farmington, CT)
- We are seeking a highly organized and compassionate Patient Access Representative to join our clinical team. As the first point of contact for patients, you will ... play a vital role in ensuring a smooth and welcoming experience. This position requires excellent communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced healthcare environment Key Responsibilities: +… more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Wheeler Clinic (Bristol, CT)
- …and access to timely and reliable transportation are required. Experience with call center software, Microsoft Office products, other software programs, and ... recovery and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to triaging… more
- Newtown Savings Bank (Newtown, CT)
- …is a responsible for daily operations and long-term success of the Customer Service Center ( Call Center ). This role ensures exceptional service delivery ... a high-performing, customer-focused culture aligned with organizational goals. Our CSC Center is in Newtown, CT. Reliable attendance and flexibility to support… more
- Newtown Savings Bank (Newtown, CT)
- …of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle inquiries, resolve issues, and ... each interaction reflects the Bank's commitment to excellence. Operates in a fast-paced call center environment while adhering to Bank policy and procedure,… more
- Newtown Savings Bank (Newtown, CT)
- …of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle inquiries, resolve issues, and ... customer service skills + High School Diploma or equivalent. + 1-2 years Banking / Call Center experience + Bilingual preferred + Ability to listen well and… more
- Humana (Hartford, CT)
- …**Use your skills to make an impact** **Required Qualifications** + **1+ years of call center experience** (inbound or outbound) + **2+ years of customer service ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- AbbVie (Hartford, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. +… more
- Humana (Hartford, CT)
- …caring community and help us put health first** The Billing & Reconciliation Representative 2 determines discrepancies between company records and the records of ... Center for Medicare and Medicaid Services. The Billing &...for Medicare and Medicaid Services. The Billing & Reconciliation Representative 2 performs varied activities and moderately complex administrative/operational/customer… more
- Humana (Hartford, CT)
- …+ Strong focus on accuracy and detail **Preferred Qualifications** + Previous inbound call center or related customer service experience + Previous Medical ... our caring community and help us put health first** The Claims Processing Representative 1 reviews and adjudicates complex or specialty claims, submitted via paper.… more
- Kelly Services (Torrington, CT)
- **Operations Representative ** **Pay Rate:** $23-$25/hr **Schedule:** Monday-Friday, 8:00 AM-4:30 PM **Location:** On-site - Torrington, CT **About the Role** A ... a motivated, detail-oriented Operations Clerk / Ecommerce Content Operations Representative . This in-office role blends customer order processing, ecommerce content… more
- Sharecare (Hartford, CT)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Hartford, CT)
- …services. **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center type environments preferred, ... if doctors office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer experience… more
- TEKsystems (Wallingford, CT)
- …scheduling in a medical environment. + Will also consider any candidates with scheduling call center experience. + Qualified applicants must have the ability to ... information in the EHR. + Identify and record the reason for each call (eg, new patient intake, referral, insurance verification, appointment scheduling). + Schedule… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Bristol, CT)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more