- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... national security and economic interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to help contribute to our success. Come … more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual will lead the team providing essential technical assistance to government users, ensuring efficient… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for... ticket and personnel metrics to the prime project manager + Assist Cyber Operations with continuous monitoring activities… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and ... **Essential Functions, Responsibilities & Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects of Tier I and II… more
- ARSIEM (Arlington, VA)
- …is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician) to support onsite incident response to civilian Government agencies ... of our Government clients in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems and accounts + Assist new user setup… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily...and update training materials for employees, including user guides, help sheets, and FAQ lists. Qualifications + US Citizenship… more
- Marriott (Washington, DC)
- …Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- NuAxis Innovations (Washington, DC)
- **Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Service Desk Manager ** for a Full-Time position. **Summary:**...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the...direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the… more
- NTT DATA North America (Washington, DC)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- Cayuse Holdings (Washington, DC)
- **Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** ... Help Desk Agent provides customer service solutions...one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the third ring. +...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- V2X (Springfield, VA)
- …Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties...or HP Service Manager , for performing Service Desk related duties and responsibilities. + Demonstrated experience with… more
- TekSynap (Washington, DC)
- …and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + Serve as the ... ensuring systems are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed. + Use remote diagnosis and tools to… more