- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the ... TL will build a positive work environment, so their team is ready to provide the best technical support...are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- General Dynamics Information Technology (Arlington, VA)
- …email. + Be part of a team that supports and operates a 24x7x365 Service Desk . + Analyzes and recommends alternative solutions to meet customer needs. + ... of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Specialist - (Sunday-Thursday 6am-3pm) At...without extensively researching the issue again. + Notify the team lead of all VIP requests for… more
- NuAxis Innovations (Washington, DC)
- …especially for field users leveraging rugged devices (eg, Toughbooks). **Responsibilities:** + Lead daily service desk operations, ensuring prompt and ... ** Service Desk Manager** Location **Washington, DC**...position requires strong people management and communication skills to lead a team that provides face-to-face and… more
- Chenega Corporation (Arlington, VA)
- …Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative ... needs, and provide coaching and development opportunities. + Manage team schedules, ensuring adequate coverage to meet service...+ Provide technical guidance and support to the Help Desk team , escalating complex issues as needed.… more
- ManTech (Washington, DC)
- …years of related experience. + Proven experience managing a help desk or service desk team within a government contract environment. + Strong ... a Help Desk Manager, this individual will lead the team providing essential technical assistance...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- Marriott (Arlington, VA)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Marriott (Forest Heights, MD)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Owens & Minor (Washington, DC)
- …Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team supporting the Products & Healthcare Services division of Owens & ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where ... user satisfaction. With the opportunity to serve as a team leader in operations, you'll play a key role...lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this… more
- Library of Congress (Washington, DC)
- Summary This position is located in the Service Desk Operations Section, IT End User Services Division, IT Partner Engagement Directorate, Office of the Chief ... large scale enterprise deployments and active troubleshooting and support for enterprise service disruptions. The purpose of this position is to provide guidance,… more
- Motion Recruitment Partners (Arlington, VA)
- …staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in ... Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract...verbal and written communication + High level of customer service and interpersonal skills Applicants must be currently authorized… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …. **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team . In this role, you ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...your skills and broaden your horizons. Come join our team -one of the largest IT and business consulting services… more
- Amazon (Arlington, VA)
- …satellite network. We have an immediate opening for a Head of our KGS Deal Desk to support the KGS team focusing on government customers around the world, ... KGS deal development scaling approach. You will take the lead on designing deal structures, business terms, guardrails, guidelines,...business outcomes. * Hire, develop, and train the deal team on best practices and guidelines to follow for… more